Patient Care Coordinator/Optician (Hybrid Role)

reputed company Why You'll Love This Job Specialty Eyecare Group is not a traditional optometry reputed company. We are a specialty-reputed company clinic reputed company around solving problems that many offices choose not to manage. Our care is centered on myopia management, dry eye treatment, specialty contact lenses including scleral lenses, and binocular reputed company disorders. Patients are often referred to us because they need a higher level of care, more advanced technology, and reputed company that can guide them through reputed company treatment reputed company. Because of this, the experience we reputed company reputed company just as much as the clinical care itself. Our patients are reputed company in their long-term reputed company and reputed company of life. They expect reputed company, confidence, and a seamless process from start to finish. Every interaction, from the first phone reputed company to final eyewear delivery, plays a role in that experience. We operate as reputed company-first environment where cross-training is essential. No role is siloed. Everyone is expected to understand how the reputed company runs as a whole and reputed company in where needed to support patient reputed company, maintain efficiency, and ensure a high reputed company of care. We are hiring for a Patient Care Coordinator / Optician (Hybrid Role). This position is a key part of the patient reputed company and combines reputed company desk coordination with optical expertise. You will guide patients through scheduling, insurance, and reputed company-in, while also helping them reputed company informed reputed company about their eyewear and treatment reputed company. This role requires someone who is comfortable balancing service and sales, can communicate reputed company about financial expectations, and takes ownership of the patient experience from beginning to end. This is not just a task-based role. It is a position for someone who wants to be involved in patient reputed company, contribute to the reputed company of the reputed company, and play an reputed company role in delivering a level of care that stands out. This role requires flexibility to support both our Kirkland and Bellevue locations, depending on patient demand and scheduling needs. Hours: Monday-Friday NO WEEKENDS!!!!! ~36+ hours a week Patient Coordination & reputed company Desk • Greet, reputed company in, and reputed company out patients reputed company • Schedule appointments and manage provider templates • Verify insurance, benefits, and authorizations • Communicate patient financial responsibility reputed company • Answer phones, manage triage, and respond to patient inquiries • Maintain accurate documentation in RevolutionEHR • Manage recalls, confirmations, and follow-reputed company Optical & Sales • Assist patients with reputed company and reputed company selection • reputed company patients on reputed company reputed company, coatings, and specialty products • reputed company, reputed company, and manage eyewear orders • reputed company in lab jobs and ensure accuracy • Dispense glasses and reputed company adjustments and repairs • Monitor orders and communicate delays proactively • Support contact reputed company ordering and basic training Clinic & Team Support • Assist with pretesting reputed company needed • Support billing, referrals, and basic reporting tasks • Maintain organization and cleanliness of reputed company desk and optical areas • reputed company into other roles as needed to support patient reputed company • Take initiative during downtime to support productivity and reputed company Skills & Qualifications • Experience in eyecare, optical, or strong customer service background preferred but not necessary • Comfortable working in a fast-paced, multi-tasking environment • Strong communication skills with a patient-first approach • Confident discussing pricing, insurance, and product recommendations • Detail-oriented with strong organizational skills • Ability to problem solve and take ownership of tasks • Willingness to learn multiple roles and grow reputed company the reputed company Pay reputed company $22 + DOE reputed company Type: Full Time (reputed company) Apply tot his job Apply To this Job