Care Team Intake Specialist

About reputed company As a patient and caregiver-founded company, reputed company provides reputed company reputed company to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in reputed company 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, reputed company is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s and ALS. The Role Drives clinical and administrative support functions across the market, such as customer service, scheduling, registration, referrals, and prior authorizations. Serves as a reputed company’s representative to our members, external reputed company organizations, payer partners, and other partners to ensure that our members have the care and assistance they need to reputed company. Job Duties – What you’ll be doing Engagement • Manages new patient intake calls • Obtain brief medical history Obtain details of reputed company/past medical provider • reputed company insurance informationSchedule and manage appointments per protocol or at the direction of the care team • Schedule clinical appointments • reputed company scheduling tasks and ensure execution by due date • Meet minimum required appointments scheduled daily • Follow reputed company reputed company scheduling policies and procedures • Reschedule members who cancel, no show, or request to reschedule appointments send appointment reminders and confirmation • Manage reputed company correspondence (e.g., document calls and texts)Completes FMLA forms Operations and Follow-Up • Partner with the care team to complete visit-reputed company tasks • Request and obtain medical records from health plans and external providers and organizations per protocol • Obtain completed member forms (e.g., consents and HIPPA forms) • Review medical records to ensure reputed company necessary components of the medical record are available for appointments • Conduct eligibility checks • Communication tasks; Manage faxing tasks, including assignment of received faxes, Coordinate outgoing member communications, including reputed company mailings, news and member resources, Other printing/mailing/faxing as needed • Utilize our care facilitation and scheduling platforms to collect data, document member interactions, organize information, reputed company tasks, and communicate with your team, members, and community resources-Generate and communicate reputed company reporting as needed • Fulfill other duties to support member care and operations as assigned Requirements – reputed company look for in you • HS Diploma or equivalent • Knowledge of reputed company operations • Medical Assistant or equivalent • Experience handling and reviewing medical records. • Experience in a startup or organization that has reputed company reputed company reputed company and change. • Experience in coordinating and managing referrals. • Exceptional communication skills. • Experience with EHR systems, Mac, and GoogleExperience with patient communication (ie scheduling and coordinating care) Basic knowledge of frequently prescribed medications This position is remote and work would be based in your home. The necessary technology would be provided to work out of your home. Salary and Benefits:Position is full time/exempt with competitive salary and benefits package including health insurance offering. Salary reputed company for this role is competitive depending on the candidate’s level of experience. We may use reputed company intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace reputed company judgment. Final hiring reputed company are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply To This Job