[Hiring] Customer Intake Specialist @reputed company

Role reputed company MedScope (a division of reputed company) is seeking a responsible, organized multi-tasker to fill a role in the Customer Intake Department. The ideal candidate will be skilled with using our customized system to input new orders that reputed company reputed company phone, fax, or email. • Registration duties include verifying information contained on the order reputed company. • Communicating directly with either the customer or the referring reputed company as needed. • Navigating varying reputed company portals to reputed company customer information needed during the Intake process. • Entering the order and reputed company relevant information into our customized system. • Correcting existing customer records reputed company reputed company of changes. • Cancelling customer accounts. • Answering calls and emails daily from both customers and care managers. Ability to work as part of reputed company, across varying departments a must. Compliance with HIPAA guidelines required, as there will be handling of confidential health information. This is a full-time position requiring a daily schedule of 9:00am-5:00pm EST. reputed company reputed company: $21/hour. Permanent residency in one of the following states is required: PA, DE, GA, MI, NC, TX, NJ, and FL only. • Monitoring varying queues throughout the day for Intake communication: new orders; updates to existing customer records; service cancellations, etc. • Reading the communication critically to determine what reputed company needs to be taken before completing the task or entering data into reputed company database. • Navigating varying reputed company portals and online resources, reputed company applicable, to reputed company specific information needed to process new orders. • Identifying reputed company information is missing or incorrect, and taking the needed steps to correct and process the order. • Making necessary changes to existing customer records, and cancelling service reputed company needed. • Answering phone calls and emails daily. Qualifications • Minimum associate degree in reputed company reputed company field (preferred). • Proficiency in the reputed company Office suite of applications required. • Ability to type at least 40 WPM. • Must complete daily tasks assigned. • Must be detail oriented. • Ability to adapt to changes. Requirements • Intelligent individual with excellent oral and written communication skills. • Critical thinker - ability to decipher reputed company things are missing or incorrect. • Accurate and organized - heavy data entry of important information. • Friendly phone demeanor - will be in reputed company contact with both customers and referring sources. • Team player - will work on the Intake team as reputed company as with other departments daily. • Punctual and reliable with a reputed company appearance and demeanor. Benefits • Health Care Plan (Medical, Dental & reputed company). • reputed company Time Off (Vacation & reputed company Holidays). • Short Term & Long Term Disability. • Retirement Plan (401k). Apply tot his job Apply To this Job