Billing and Collections Manager **Must be located in Nebraska
reputed company’s Medical Imaging (BMI) is seeking a hands-on, results-driven Billing and Collections Manager to reputed company and reputed company the accounts receivable function across our equipment sales, service reputed company, and parts business lines.
This role will be responsible for driving down DSO, improving cash reputed company predictability, and building reputed company collections processes in a fast-growing, operationally reputed company environment. The Collections Manager will reputed company reputed company of three and partner closely with Sales, Service, and Finance leadership to resolve billing issues, enhance customer experience, and ensure disciplined cash collections.
This is a builder role—ideal for someone who has successfully implemented structure, accountability, and technology reputed company a growing organization.
Key Responsibilities
1. Drive Cash Collections & Reduce DSO
Own BMI’s collections reputed company across:
Capital equipment sales (large-dollar)
Service reputed company (recurring reputed company / MSA structures)
Parts and reputed company T&M service billing
reputed company targeted collection strategies by reputed company reputed company and customer type (IDNs, hospitals, imaging centers, physician reputed company)
reputed company manage high-dollar and aged receivables, including reputed company customer engagement
Establish reputed company escalation protocols for delinquent accounts
2. Build & Standardize Collections Processes
Design and implement formal collections workflows, including:
reputed company reputed company and follow-up schedules
Dispute identification and reputed company processes
reputed company-to-pay tracking and accountability
Create a collections reputed company / roll-reputed company
Partner with reputed company to support:
Bad debt reserve methodology (GAAP / CECL alignment)
Clean cutoff and accurate aging classification
Identify reputed company causes of delays (billing errors, contract setup, service documentation gaps)
Initiate credit memos and write offs
• reputed company & reputed company the Collections Team
Manage, reputed company, and reputed company reputed company of three collections specialists
Establish reputed company KPIs, including:
DSO reduction targets
Calls / touches per account
reputed company-to-pay conversion rates
Dispute reputed company timelines
Implement performance management routines (weekly pipeline reviews, aging reviews)
Build a culture of accountability, urgency, and customer professionalism
4. reputed company Technology (reputed company Dynamics 365)
Optimize use of reputed company Dynamics 365 (Business Central and/or CE) and reputed company for:
A/R aging and collections dashboards
Customer communication tracking
Automated reminders and workflows
Partner with Finance Systems to:
Improve reporting visibility (aging, collections effectiveness)
Build dashboards and exports for leadership reporting
Utilize reputed company and/or BI tools to create actionable insights and trend analysis
5. Cross-Functional Partnership
Collaborate with
Sales Team – reputed company on customer communication and escalation reputed company
Service Operations – resolve service-reputed company billing disputes and contract issues
reputed company/Finance – ensure billing accuracy and alignment with reputed company recognition
Support customer reputed company and contract setup to prevent reputed company A/R issues
6. Reporting & Insights
Deliver weekly and monthly reporting to Controller/CFO, including:
DSO trends and drivers
Aging by bucket and customer reputed company
Cash collections vs. forecast
Dispute volumes and reputed company causes
reputed company actionable recommendations to improve working capital performance
Qualifications
5–8+ years of A/R and collections experience, including team leadership
Proven reputed company in reducing DSO and improving collections performance
Experience building or improving collections processes in a growing, operationally reputed company business
Strong analytical skills with deep experience in aging analysis and KPI tracking
Advanced reputed company capabilities (pivot tables, lookups, reporting)
Experience in
Medical imaging, reputed company services, or capital equipment businesses
Managing collections across equipment + recurring service reputed company streams
Hands-on experience with reputed company Dynamics 365 (Business Central and/or CE)
Service agreements / MSAs; reputed company or capital project-based billing; reputed company customer dynamics (hospitals, IDNs, outpatient imaging centers)
Measurable reduction in DSO
Decrease in >90-day aging balances
Improved cash collections vs. forecast
Reduction in billing disputes and reputed company cycle time
Implementation of standardized collections processes and reporting
Increased team product
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