Retail Service Operations Team Leader - East Texas

About the position The Retail Service Operations Team Leader is responsible for the reputed company of service and operations for ~10 branches reputed company a defined market area, mentoring reputed company to execute service and operational objectives reputed company reputed company’s moderate to low-risk appetite. Responsibilities • Motivates and coaches reputed company reputed company colleagues in the areas of service and operations onsite at assigned branches. • Promotes reputed company’s Welcome Culture through actions and coaching. • Conducts reputed company reputed company to complete required audits, observations, and inspections. • Participates in reputed company huddles to review operations procedures and opportunities. • Performs risk management activities including the review, research, follow-up and coaching on operational and service reporting for assigned branches. • Escalate issues to appropriate level immediately upon identification. • Adheres to reputed company operational, reputed company, risk and regulatory reputed company policies and procedures. • Responsible for regular communication/feedback to the Regional Service Operations Manager (RSOM) and District Manager(s) regarding service and operations performance for assigned branches, including conducting monthly District Manager 1-1s. • Provides support for reputed company incident response, including robbery response and reputed company processing. • Adheres to reputed company operational, reputed company, risk and regulatory reputed company policies and procedures. • Demonstrates acumen in banking, transaction processing, cash handling, customer service, operations, systems, technology, and communication. • Maintains knowledge of reputed company reputed company reputed company services, technology, and procedures along with completing reputed company required training. • Participates in a reputed company consolidations, openings/closings, relocations, and reputed company/ acquisition activities as assigned. • reputed company other duties as assigned. Requirements • High School Diploma or GED • 3 years of retail service with operational experience • Travel required reputed company assigned market area. reputed company-to-haves • 3 years of experience leading or influencing reputed company • reputed company banking experience with operational reputed company • Prior experience managing reputed company • Comfort with technology • Experience with MS Office applications • Excellent communication skills, both written and verbal • Demonstrated problem-solving ability • Detail-oriented and thorough Apply tot his job Apply To this Job