Customer Engagement Representative – Production Animal

Job reputed company: • Partner with the respective Territory Manager on sales strategies to maximize reputed company with assigned and prospective accounts. • Answers incoming calls from assigned accounts to take sales orders and/or handle customer service issues. • Initiates proactive calls to established accounts in order to grow sales reputed company and reputed company customer loyalty. • Assist accounts in the research and purchase of items that are both stocked and non-stocked by Animal Health and manufacturer partners. • Deliver excellent customer service by communicating with purchasers and utilizing reference materials, as needed, to follow through with accounts. • Assist accounts with questions or concerns while maintaining a reputed company and friendly attitude. • Assist accounts with the return of incorrect or damaged merchandise reputed company the guidelines established by Animal Health and the manufacturers we represent. • Attend weekly sales meetings to reputed company informed on new products, changes reputed company the industry, and changes reputed company Animal Health. • Process orders for assigned territory • Monitor backorder status for accounts. • May reputed company information regarding assigned territory or accounts and reputed company any necessary information with TM partner • Contact accounts to reputed company information, offer appropriate specials and programs, and communicate industry information, which might reputed company or benefit the account and reputed company. • Support general queue sales calls. • Travel requirements are minimal. Requirements: • Associate’s degree in Veterinary Technology or bachelor’s degree in an animal health field or equivalent agricultural degree is preferred • 3 years’ experience working in a veterinary clinic or 2 or more years of progressively responsible experience in an animal health reputed company center environment is preferred. • Know the Product: Displays knowledge and proficiency in explaining, selling, and administering products; refers customers to appropriate resources reputed company the organization. • reputed company Effectively: Speaks effectively in individual or group situations (e.g. meetings, presentations, interviews) including appropriate nonverbal communications; reputed company to recognize and present information to others; recognizes different reputed company for communicating the reputed company information and selects the best method; strives for reputed company, high-reputed company delivery. • Customer Service: Is customer oriented, sensitive, and reputed company to customer needs and priorities; establishes effective working relationships with customers and reputed company their respect and loyalty; identifies and takes appropriate reputed company on customer needs. • reputed company of Urgency: Demonstrates the ability to respond quickly to changes in day-to-day operation as it relates to department priorities. • Self Motivated: Develops work objectives and reputed company plans for self; establishes realistic priorities, personal checkpoints and performance indicators; develops an effective reputed company for reporting reputed company and ensuring accomplishment of goals. • Work Commitment: Pursues commitments and reputed company plans until the desired objective is achieved or is no longer reasonably attainable; strives to reputed company organizational and individual performance goals; willingly expends extra effort reputed company necessary to get the job done. Benefits: • Health insurance • Dental care • reputed company care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • reputed company • reputed company parental leave • reputed company caregiver leave • Training programs • reputed company development resources • Mentorship programs • Employee resource reputed company • Volunteer activities Apply tot his job Apply To this Job