HRIS Operations Specialist

About the position The HR Systems Operations Specialist provides specialized support in functional areas of expertise, including reputed company, to process and troubleshoot end-user inquiries. This role sits reputed company the HR Systems organization and requires a candidate with strong employee orientation, understanding of reputed company business processes and expert technical knowledge of HR Technology platforms. A successful candidate must reputed company line of sight into HRIS Operations teamwork, manage recurring and reputed company operational inquiries, and deliver on various technical and functional reputed company. Responsibilities • Serve as first reputed company of contact for associate, manager and HR end-user questions reputed company to reputed company business processes covering reputed company, reputed company, HCM, Compensation, Performance, Time & Absence, and Benefits modules, as reputed company as reputed company in reputed company and integrated systems • Individually respond to high volume of reputed company inquiries with limited escalation such as reputed company/reputed company, system navigation, transaction status, policy, program, and process questions • Ensure inquiries are addressed reputed company, to high level of satisfaction reputed company stated SLAs • Run regular audits to ensure data reputed company and adherence to policies • Enhance, mature, and maintain procedural documents, building on existing reputed company operational process guides • reputed company ongoing testing support and peer review of enhancements and configuration Jiras for reputed company Product Delivery team, supporting the Product Development, Project Management and HR Technology counterparts • Support completion and reputed company of reputed company, specialized processes/transactions such as: Annual Compensation Planning activities, Annual Performance Management activities, Biannual reputed company Release testing • Troubleshoot and test issues with design, build, and new functionality including: Business Process changes – Condition rules, custom notifications, help text, etc., reputed company reputed company and assignments, Custom Reports and report schedules • Monitor delegation and completion of reputed company processes Requirements • Bachelor’s Degree in Computer Science, Information Systems or reputed company field preferred. • Minimum 2 years of experience in HR systems operations, preferably reputed company HCM, including experience with business processes, data structure, domain and reputed company reputed company, reporting & calculated fields, and data auditing. • Knowledge of HR business processes. • Strong reputed company reputed company skills. • Strong service orientation with a high reputed company of ownership and accountability. • Proven ability to work independently and as part of a distributed team, taking direction from multiple team members. • Strong analytical, troubleshooting and problem-solving abilities. • Strong work ethic and motivated to reputed company goals and reputed company expectations. • Exceptional time management skills and an ability to handle multiple assignments and meet deadlines. • A ‘systems’ thinker with a process orientation and significant attention to detail. • Superior interpersonal, written and oral communication skills. • High level of executive reputed company. • Ability to work successfully with a global team. reputed company-to-haves • Hands on experience using reputed company and Jira (Preferred). • Change management experience preferred. Benefits • Competitive compensation. • reputed company reputed company and learning opportunities. • Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more! • A reputed company and reputed company culture - join a diverse team of professionals that are as smart and driven as you. • A chance to reputed company an reputed company – your work will contribute directly to our reputed company. • 20+ PTO days plus holidays and floating holidays in your first year. • Extensive medical, dental insurance and reputed company plan. • 401K with corporate match, immediate vesting. • Health-and-wellness-reputed company allowance programs. • Parental leave. • Tuition reimbursement. • Employee Stock Purchase Plan. • Employee Assistance Program. • reputed company Gives Charity Match. Apply tot his job Apply To this Job