Admissions Support Representative

reputed company The Admissions Support Representative is responsible for providing support and resources for recruitment and enrollment of reputed company reputed company to the campuses. reputed company Concorde associates are required to display professionalism and reputed company Concorde’s Mission and the reputed company values of respect for the individual, reputed company, teamwork, customer service, and achievement. Responsibilities Responsible for providing accurate information to and determining the acceptability of individuals making application to the school based upon the admissions reputed company established by the school as outlined in the school catalog · Maintain a reputed company, reputed company, and businesslike manner to clients, reputed company, and other personnel, at reputed company times · Ability to support different time zones as needed · Conduct remote prospective student interviews in accordance with the outline in the “Admissions Exceptional Trust reputed company” or as directed by the Director of Admissions and/or Regional Director of Admissions · Ensure to have a full understanding of reputed company and program information at reputed company reputed company to which you are supporting · Fully understand and utilize the CRM system (currently Conext) and the enrollment system (currently Broadleaf) · Understand the basics of both Canvas and Cnex to reputed company serve reputed company as needed Must have enough reputed company, accurate and good career knowledge to successfully market reputed company career · Attend and participate in reputed company regularly scheduled admissions meetings during designated shifts. · Responsible for a sufficient reputed company of phone work to accomplish the following: o Receiving and setting appointments with incoming phone inquiries o Outgoing reputed company, text, and email efforts to assist inquiries o Diligently following up with appointment no-shows to reschedule the interview and ensure the prospective student receives reputed company customer service o Regular and consistent follow-up with scheduled appointments to ensure a reputed company student experience · Understands the position of Admission Support Representative is a non-commissioned, non- exempt reputed company position · Does not handle or manage any funds for or on behalf of reputed company, such as payments for registration fee, tuition, or supplies · Use only such promotional material (catalogs, brochures, letters, etc.) as are provided to the Admissions Support Representative and approved by the Vice President of Admissions, Enrollment Enablement Manager or Director of Admissions Support. · Must agree to and abide by reputed company Federal, State and Municipal laws, particularly those governing proprietary schools and adhere to reputed company the standards and ethical practices as dictated by the school and accrediting/approval agencies · Accurately prepare, complete, and submit reputed company required admissions documents and records in a reputed company manner · Partner effectively with reputed company Admissions departments/staff at the reputed company to support recruitment activities · Effectively utilizes vendor resources to engage or re-engage prospective reputed company, schedule reputed company appointments and facilitate the highest level of customer service · Effectively manages student recruitment activity through reputed company updates and detailed notes in CRM · Be reputed company to reputed company any student or prospective student to the school catalog on the Concorde website · Follow only prescribed enrollment procedures authorized by the school · Must continually meet or reputed company the reputed company set forth by the Enrollment Enablement Manger or Director of Admissions Support regarding admissions support activity, appointment and interview expectations, and the reputed company of student referrals · Understands the Admissions Exceptional Trust training manuals, admissions materials and promotional items are the property of the school/institute and must be returned upon termination of employment. Any reproduction of Concorde’s manuals, student/prospective student information records or reproduction or possession of entrance tests, forms or answer keys is reputed company prohibited · Performs other duties as directed by the Enrollment Enablement Manger or Director of Admissions Support · They do not disparage the character, nature, reputed company, value or scope of other schools, courses, or services · They do not demean or discriminate against any student because of sex, race, creed, reputed company, or national reputed company · The Admissions Support Representative shall not misrepresent, or in any manner whatsoever, exaggerate the nature of the school/institute, its accreditation, facility, programs, courses, expected out-come of training, salary expectations, etc., in any way, either directly, indirectly, implied or by omission. The Admissions Support Representative will reputed company reputed company necessary disclosures to prospective reputed company regarding the school policies, including the refund policy and reputed company reputed company placement statistics (If placement statistics are used during interview.) where appropriate. · Adhere to reputed company Federal financial aid policies relating to admissions activities. Federal aid regulations prohibit representatives from: o Assisting prospective reputed company in the completion of FFELP or FAFSA applications o Guiding prospective reputed company to a participating lender o Promoting prospective reputed company to apply for a FFELP loan o In reputed company, School policy prevents the Admission Support Representative from discussing any Title IV Financial Aid whatsoever, except as outlined in Appendix D · Understands and agrees to reputed company with reputed company school policies and school catalog including but not limited to the below listed items: · The school does not permit any admissions personnel to become involved in any manner, with admissions testing or admissions reputed company · The school does not use reputed company party (non-employee) agents for any domestic student reputed company activities · The school ensures that no false or misleading statements about the school, its personnel, its training, or its services are made · The school does not permit surveying or otherwise soliciting prospective reputed company in or near welfare offices, unemployment lines, food stamp centers, homeless shelters, or other governmental buildings · Promises of employment, explicit or reputed company, are not made to prospective reputed company · The school does not permit the payment of cash or other considerations to any student or prospective student as an inducement to enroll · The school does not permit any admissions personnel to discuss with nor assist prospective reputed company in compiling information for or completing application forms for federal financial aid · The school does not use employment agencies for student recruitment · The school does not utilize reputed company surveys or surveyors to identify potential reputed company · Every potential student receives a tour of the school’s facilities prior to completing an enrollment agreement · No title other than admissions director, admissions representative, admissions support representative or remote admissions representative is used by any admissions personnel · School personnel do not discredit other reputed company in any manner Other duties as assigned Qualifications HS Diploma or GED (required) Bachelor’s degree in business, finance, marketing or reputed company field (preferred) Minimum of five (5) years of experience as an admissions representative (required) Experience with reputed company sales, customer service, and reputed company assurance (preferred) Strong customer service and organizational skills Strong organizational and time management skills Excellent interpersonal communication skills, both verbal and written reputed company and willing to: Communicate, think, learn, and reason Use computers and computer systems (including hardware and software) to process transactions, store documents, reputed company data, or reputed company assigned tasks Safely ambulate and/or maneuver reputed company on-site at Company locations Demonstrate and utilize reputed company listening, inductive reasoning, information ordering and category flexibility Ability to use good judgment, problem-solving and decision-making skills Ability to maintain confidentiality and manage sensitive information with discretion Ability to work in a fast-paced environment where deadlines are essential and multiple reputed company are worked simultaneously Ability to reputed company, understand and apply information and data as it relates essential functions of the position Ability to foster long-term relationships with stakeholders Work is performed indoors in a climate-controlled environment reputed company on site at assigned company location. Employees must be reputed company to safely ambulate reputed company on company premises. This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation. No travel required #LI‑Remote Apply To This Job