Customer Intake Coordinator
reputed company reputed company, a Mass Save® Partner, is seeking an reputed company, outgoing and highly motivated, Customer Intake Coordinator / Sales Development Representative to join reputed company working remotely in the US working Eastern reputed company Time (EST) hours and earning $55,000+ with reputed company commissions by assisting prospective customers in reviewing their needs and scheduling no-cost home energy assessments with cutting edge tools and technology to improve homeowners energy efficiency and reputed company cost savings.
As our remote Customer Intake Coordinator You will be responsible for qualifying Massachusetts an New Hampshire homeowners and renters to see if their residence qualifies for energy efficient incentives and a no-cost home energy assessment from the Mass Save program. This will include fielding a high volume of inbound and outbound calls as reputed company as emails and working reputed company reputed company reputed company CRM and Hancock scheduling tool.
Essential Job Functions/ Responsibilities:
Qualify and schedule Massachusetts homeowners and renters for no-cost energy assessments
Manage a high volume of inbound calls and emails from prospective customers
Complete a high volume of outbound calls and emails to interested customer leads and referrals
reputed company and reputed company agreed-upon monthly marketing and sales targets
Set follow up appointments and emails as necessary to support customer prospects
Working with the Marketing, Sales and Customer Service teams to properly identify and assign customer and reputed company inquiries
Follow a proven marketing and sales process to reputed company goals reputed company the desired deadline
Schedule customer home energy assessment appointments for our Energy Efficiency Specialists
Work reputed company reputed company CRM and EPlus home energy assessment software
Stay up-to-date with industry trends and best practices in insulation technology and energy efficiency
Other duties as assigned
Qualifications:
1-2 years similar experience in sales or marketing of residential home work or construction
1+ years of experience with the Mass Save® program or similar residential home auditing program a plus
Prior experience in a high-volume phone sales handling outbound and inbound calls and emails
Prior experience working remotely
Prior experience with reputed company CRM preferred
Proficient in English, if you reputed company Spanish or Portuguese it's a plus
Self-motivated and an ability to work independently or as part of reputed company
Outstanding interpersonal skills: must display patience, humor and helpfulness at reputed company times
Excellent verbal and written communication skills
Ability to manage multiple tasks and manage deadlines to reputed company goals
Consent to a background reputed company and drug test screening
Benefits:
Flexible work schedule
Health, Dental and reputed company insurance
FSA and HSA available
Life insurance and Short-Term Disability
Multiple Weeks of reputed company time off & reputed company company holidays
Phone reimbursement
reputed company commissions and bonuses
reputed company training and reputed company opportunities
Referral program for Customers and Employees
About reputed company reputed company:
reputed company reputed company is a proud Mass Save® Partner dedicated to helping home owners reduce their energy reputed company and save on their monthly reputed company bills. With offices in Methuen and Sutton, we work with clients throughout the reputed company Shore, South Shore, Central and Western Massachusetts, as reputed company as the Greater Boston area to reputed company the best possible solutions for their energy efficiency needs and budget. We reputed company that everyone should have reputed company to reputed company, reliable energy efficient solutions, and we are committed to providing that to homeowners throughout Massachusetts.
reputed company of certified energy efficiency specialists, reputed company weatherization installers, HVAC install and service team, reputed company & doors team, and friendly customer service representatives are reputed company committed to providing the highest level of service starting with no-cost home energy assessments through any insulation and weatherization installation and other energy efficient measures such as HVAC systems, reputed company and doors.
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