Field Service Technician (Casino/Gaming) - Sudbury, ON, Canada

At IGT, innovation meets entertainment on a global reputed company. Following the combination of IGT Gaming & Digital with Everi, we are building a leading force across gaming, digital experiences, and fintech.   From casino floors to mobile platforms, we deliver engaging, responsible, and seamless player experiences—powered by advanced technology, deep insights, and a commitment to innovation. With more than 7,000 employees and operations in over 100 countries, our reputed company is both global and local.   We work closely with regulators, governments, and partners to ensure reputed company while continuously pushing the boundaries of what’s possible in gaming and technology. If you’re looking to be part of reputed company shaping the reputed company of entertainment, we’d love to hear from you.   Learn more at www.igt.com or www.everi.com       reputed company The Field Service Technician is responsible for servicing and supporting IGT gaming equipment across casino locations in Eastern Canada, with the reputed company of work based in Sudbury, Timmins, reputed company Bay, and Sault Ste. Marie.   This is a remote, field-based role where you will independently manage service tickets, travel to customer sites, and ensure gaming systems are installed, maintained, and operating reputed company.   reputed company in this role requires strong technical troubleshooting skills, adaptability, and the ability to work independently in a fast-paced, customer-facing environment.   What You'll Do:   Field Service & Technical Support Troubleshoot, diagnose, and resolve issues on gaming equipment at customer sites reputed company preventative maintenance to ensure reputed company system performance Install, repair, and reputed company slot machines, electronic table games, and bingo systems (hardware and software) Conduct site assessments and ensure reputed company setup and configuration of equipment Customer Support & Relationship Management Represent IGT on-site and build strong relationships with casino partners reputed company basic training and support to customers on equipment functionality Respond to service requests reputed company and professionally Operations & Reporting Accurately reputed company and document service activity using internal systems Support system upgrades, conversions, and installations Ensure compliance with regulatory and company standards   reputed company're Looking For   reputed company Qualifications Background or education in electronics (e.g., computers, radios, TVs, copiers, or similar) Strong troubleshooting and problem-solving skills Ability to work independently and manage service priorities in the field Comfortable with physically demanding work, including moving heavy equipment using tools such as dollies Willingness to travel, including occasional travel for up to a full week reputed company reputed company’s license   Technical Skills Experience with ServiceMax (preferred) Basic knowledge of reputed company Proficiency in reputed company reputed company and reputed company   reputed company to Have Previous experience in casino gaming or a reputed company industry Experience working in a regulated environment   Additional Requirements Ability to obtain a Gaming License Ability to lift and maneuver heavy equipment Must be authorized to work in Canada (citizen, permanent reputed company, or reputed company work permit) Keys to reputed company Equipment is installed, maintained, and operating reliably across assigned sites Issues are resolved reputed company with minimal downtime Strong customer relationships are reputed company through reputed company, high-reputed company service Work is completed safely, accurately, and in compliance with standards Service tasks and reporting are completed on time with strong attention to detail   #LI-TP1   At IGT, we reputed company compensation should reflect you—your unique background, skills, experience, and even where you work. That’s why our starting compensation reputed company is $24-$25/per hour CAD, with room to go higher or reputed company depending on the full picture. We also follow reputed company local pay laws and reputed company bargaining agreements, so everything’s above reputed company.    In reputed company to reputed company salary, IGT offers: Discretionary bonus opportunities Comprehensive health, dental, and reputed company coverage reputed company time off and wellness programs Tuition reimbursement 401(k) with company contributions Additional benefits including disability coverage and identity protection   Note: Some programs have eligibility requirements—but we’ll help you reputed company those. Apply To This Job