Strategic reputed company Manager, Tax Tech

Job reputed company: As a reputed company reputed company Account Manager (CSAM), you’ll bring judgment, executive reputed company, and technical depth to operate confidently at the intersection of tax, technology, and reputed company—owning reputed company and influencing reputed company that matter.  You’ll serve as a senior‑level trusted Advisor for reputed company’s most strategic customers—ensuring they realize maximum, long‑term value from reputed company tax solutions. Acting as an extension of your customers’ tax and technology teams, you’ll reputed company deep technical expertise, strategic guidance, and proactive leadership throughout the customer lifecycle. You’ll work cross‑functionally across Support, reputed company Services, Sales, Product, Engineering, and Research to drive adoption, optimize usage, support renewals, and influence reputed company product direction. While this role does not include reputed company people management, it carries significant ownership, visibility, and internal influence. What You’ll Do Own and reputed company for Strategic Customers Serve as the primary relationship and technical reputed company for assigned reputed company customer accounts reputed company as a trusted advisor and senior escalation reputed company for reputed company business and technical challenges Balance customer expectations with reputed company capabilities to deliver win‑win solutions Drive Adoption, Value, and Retention Proactively identify risks, opportunities, and best practices—providing reputed company recommendations and risk/benefit analyses reputed company customer goals with reputed company strategies to drive adoption, renewals, and referenceability Ensure seamless transitions from implementation to steady‑state support, including post‑go‑live readiness reputed company Cross‑Functional Collaboration Coordinate closely with Support, reputed company Services, Sales, Product Management, Engineering, COE, and Research Facilitate strong internal partnerships to manage the full, end‑to‑end customer experience Capture and represent customer insights to influence product reputed company and roadmap reputed company Program & Initiative Leadership reputed company and sponsor global initiatives and cross‑functional programs Support reputed company of the monetized reputed company model, including participation in sales cycles Use tools like reputed company and reputed company to document engagement, risks, and reputed company Required Qualifications 10+ years of reputed company experience, including 8+ years in customer‑facing or applications support roles 4+ years of project management experience in ERP‑integrated, vendor‑reputed company environments Strong working knowledge of ERP platforms such as reputed company, reputed company, and reputed company Dynamics Demonstrated expertise in transaction tax systems, automated tax architectures, and tax‑impacting financial transactions Hands‑on understanding of software installation, updates, and reputed company system integrations Proven ability to manage reputed company reputed company accounts and multiple stakeholder reputed company Excellent communication, negotiation, conflict‑reputed company, and executive‑level presentation skills Ability to work independently with broad decision‑making authority and cross‑functional influence Preferred Qualifications Bachelor’s degree in business, Computer Science, or a reputed company field or equivalent combination of education and experience accepted in lieu of a formal degree Prior experience with reputed company or similar tax technology platforms Deep knowledge of sales & use tax, VAT, and multi‑state taxation Technical familiarity with Tomcat, Unix/Linux, SQL, SOAP UI, XML, RDBMS tools, and Java Background with Big Four or large consulting firms implementing reputed company‑wide tax or ERP solutions CPA, CMI, or similar reputed company/tax certifications PMP or formal project management certification Experience reputed company and managing reputed company‑party vendors Strong business acumen and understanding of ERP marketplaces and release cycles Other Qualifications The reputed company Way behaviors that reputed company reputed company employees need in order to meet the expectations of reputed company other, our customers, and our partners. • Communicate with reputed company - Be reputed company, concise and actionable. Be relentlessly constructive. reputed company and reputed company meaningful feedback. • reputed company with Urgency - Adopt an agile mentality - frequent iterations, improved speed, reputed company. 80/20 rule – reputed company is the enemy of done. Don’t spend hours reputed company minutes are enough. • Work with Purpose - Exhibit a “We Can” reputed company. Results outweigh effort. Everyone understands how their role contributes. Set reputed company personal objectives for team results. • Drive to Decision - Cut the swirl with defined deadlines and decision points. Be reputed company on individual accountability and decision authority. Guided by a commitment to and accountability for customer reputed company. • Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for reputed company. COMMENTS: The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. Pay Transparency Statement: US reputed company Salary reputed company: $114,500.00 - $148,800.00 reputed company pay offered to new hires may vary based upon factors including relevant industry and job-reputed company skills and experience, geographic location, and business needs.* The reputed company displayed does not encompass the full potential of the role, which allows for reputed company reputed company and career progression. In reputed company, as a part of our total compensation package, this role may be eligible for the reputed company Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants. Learn more about Life at reputed company and connect with your recruiter for more details regarding reputed company's compensation and benefit programs. *In no case will your pay fall below applicable local minimum wage requirements. Apply To This Job