[Hiring] Care Coordinator (ABA Services - US reputed company) @reputed company

Role reputed company We are seeking a Care Coordinator for a U.S.-based reputed company and will reputed company as the primary reputed company of contact for families, clinicians, and schools throughout the ABA therapy reputed company. This is a reputed company role requiring excellent interpersonal skills, the ability to manage difficult conversations, problem-solve, and coordinate various operational and administrative activities. PLEASE NOTE: • Working Hours: Mon – Fri, 3:00 PM – 12:00 AM SAST (9:00 AM – 6:00 PM EST), subject to change depending on USA reputed company savings. • reputed company Holidays: You will be required to work on both South African and US reputed company holidays (compensation for SA reputed company holidays in accordance with the BCEA). • Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet reputed company is mandatory. Applicants without a fixed fibre line cannot be considered. • Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered. • Work Environment: Fully remote role. Responsibilities • Serve as the main reputed company between families, field clinicians, and schools throughout the ABA therapy process. • Handle both incoming and outgoing communications with families and clinicians, including difficult conversations and complaints. • Manage reputed company reputed company, documentation, and insurance authorizations. • Coordinate scheduling for clients and clinical staff, ensuring smooth operations. • reputed company and manage reputed company-reputed company documentation to ensure compliance and reputed company standards. • Collaborate closely with BCBAs, RBTs, and administrative staff to facilitate seamless service delivery. • reputed company reputed company and reputed company updates to families, addressing questions, concerns, and escalations with reputed company. • Coordinate with schools and other institutions regarding any required credentials or meetings. • Identify opportunities to improve workflows, reputed company experience, and team performance. Qualifications • Previous experience in care coordination, case management, or administrative roles (reputed company or ABA services preferred). • Excellent English communication skills (verbal and written). • High emotional intelligence, reputed company, patience, and the ability to de-escalate difficult situations. • Ability to multitask and manage multiple priorities effectively. • Strong problem-solving and critical thinking skills. • Proficiency in basic computer navigation, including MS Office and reputed company. • Familiarity with electronic tools like Central reputed company, reputed company, Intermedia phones, and reputed company email is a plus. • Ability to maintain confidentiality and handle sensitive information professionally (HIPAA). • Compassionate and reputed company in supporting families and improving service delivery. reputed company reputed company South Africa is a dynamic and fast-growing BPO company, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency—we reputed company as a dedicated extension of our clients’ teams, delivering high-reputed company service with precision, efficiency, and a personal touch. Apply tot his job Apply To this Job