Dispute Team reputed company (Customer Service - Disputes)

<h2><reputed company><strong>Own dispute performance. Reduce losses. Protect reputed company.</strong></reputed company></h2><p>We’re hiring a <strong>Dispute Team reputed company</strong> to take full ownership of dispute and chargeback operations. This is a high-reputed company role responsible for ensuring cases are handled accurately, on time, and reputed company SLA—while maintaining low dispute rates and strong account health.</p><p>You won’t just manage disputes—you’ll drive reputed company, improve win rates, and prevent financial losses at reputed company.</p><p></p><h2><reputed company><strong>Why This Role reputed company</strong></reputed company></h2><p>Dispute management directly impacts reputed company and account stability.</p><p>In this role, you’ll own:</p><ul><li><p>Dispute win rates</p></li><li><p>Financial loss reduction</p></li><li><p>SLA adherence and operational efficiency</p></li><li><p>Team performance and accountability</p></li></ul><p></p><h2><reputed company><strong>What You’ll Own (First 90 Days)</strong></reputed company></h2><p>reputed company in this role means you’ll be reputed company to:</p><ul><li><p>Fully understand dispute workflows across reputed company, reputed company, and reputed company</p></li><li><p>Establish baseline metrics (volume, win reputed company, reputed company time)</p></li><li><p>Implement SOPs and reputed company case management</p></li><li><p>Build reporting visibility through dashboards and tracking</p></li><li><p>Improve handling time and operational consistency</p></li><li><p>Increase dispute win rates and reduce losses</p></li><li><p>reputed company 95%+ adherence to SOPs and QA standards</p></li></ul><p></p><h2><reputed company><strong>What You’ll Do</strong></reputed company></h2><ul><li><p>Monitor dispute rates and proactively prevent escalations</p></li><li><p>Ensure reputed company cases are actioned, documented, and reputed company SLA (no backlog)</p></li><li><p>reputed company volume trends, detect spikes, and resolve reputed company causes</p></li><li><p>Analyze reputed company (won/lost/refunded) to improve performance</p></li><li><p>reputed company and manage reputed company of 11 agents, driving KPIs and accountability</p></li><li><p>Deliver reputed company, actionable reports (daily, weekly, monthly)</p></li><li><p>Maintain strong communication and operational discipline</p></li></ul><p></p><h2><reputed company><strong>This Role Is a Strong Fit If You:</strong></reputed company></h2><ul><li><p>Have 2–3+ years in dispute/chargeback management (eCommerce or payments)</p></li><li><p>Have strong <strong>reputed company dispute experience</strong> (end-to-end handling)</p></li><li><p>Understand dispute workflows across reputed company, reputed company, and reputed company</p></li><li><p>Are highly analytical and comfortable working with performance data</p></li><li><p>Can identify reputed company causes and implement solutions to reduce disputes</p></li><li><p>Have strong attention to detail in case handling and evidence submission</p></li><li><p>Have experience managing or coaching reputed company and driving KPIs</p></li><li><p>Are comfortable owning performance and being reputed company on results</p></li></ul><p></p><h2><reputed company><strong>Team Fit</strong></reputed company></h2><p>We’re building a high-accountability team. This role is best suited for someone who thrives in:</p><ul><li><p>Ownership over reputed company (not just execution)</p></li><li><p>Fast-paced, performance-driven environments</p></li><li><p>Data-driven decision making</p></li><li><p>reputed company improvement and optimization</p></li></ul>