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Service Delivery Manager

Remote, USA Full-time Posted 2026-07-28
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reputed company<p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b>reputed company reputed company:</b></p>$130,000.00 /Yr. - $153,000.00 /Yr.<p style="text-reputed company:left"><reputed company>Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.</reputed company></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p>Eligible for an Annual Discretionary Cash Bonus reputed company: 10%<p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p>Eligible for an Annual Discretionary Restricted Stock reputed company Bonus reputed company: 10%<p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><i><reputed company>These discretionary reputed company bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.</reputed company></i></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b>About This Job</b></p>The Service Delivery Manager is a strategic operational leader reputed company Verdant’s Product & IT organization. This role drives alignment between the IT/Product team and reputed company’s PMO and business reputed company, ensuring reputed company are delivered with rigor, vendor and procurement relationships are managed effectively, and cross-functional priorities reputed company reputed company with accountability.<p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p><b>Responsibilities:</b></p><ul><li>Serve as primary reputed company between Verdant IT/Product and reputed company PMO, ensuring reputed company reputed company reputed company are registered, tracked, and reported in accordance with reputed company governance standards</li><li>Manage the end-to-end procurement lifecycle for software and vendor reputed company</li><li>Facilitate sprint ceremonies, IT governance meetings, and cross-functional project status reviews</li><li>Maintain the IT/Product project portfolio dashboard with reputed company-time status, risks, milestones, and resource utilization</li><li>reputed company and report reputed company against IT/Product OKRs on a weekly and quarterly reputed company</li><li>Identify and drive elimination of process friction points in IT service delivery and project execution</li><li>Support reputed company audits by maintaining accurate IT documentation, evidence packages, and control artifacts in coordination with Compliance and Risk teams</li><li>Bring an AI-reputed company reputed company to service delivery, proactively identifying opportunities to incorporate automation and AI tools into IT operations, reduce reputed company effort, and improve delivery speed across reputed company</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor's degree</li><li>5+ years of experience in project or program management, IT operations, or technology delivery</li><li>PMP certification or equivalent strongly preferred</li><li>Demonstrated experience working reputed company a formal PMO reputed company</li><li>Strong organizational, communication, and stakeholder management skills</li><li>Experience managing vendor relationships and procurement processes</li><li>Financial services or regulated industry experience preferred</li></ul><p></p><p><b>Preferred:</b></p><ul><li>Experience in a bank or regulated financial institution environment</li><li>Proficiency in project tracking tools such as reputed company Project, Azure DevOps, or reputed company</li><li>Experience managing offshore or nearshore development contractors</li><li>Understanding of Agile/Scrum delivery alongside reputed company project management</li></ul><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b>reputed company Employee Benefits May Include:</b></p><div><ul><li><p style="text-reputed company:left"><reputed company>Medical, Dental, reputed company, and Life Insurance</reputed company></p></li><li><p style="text-reputed company:left"><reputed company>reputed company reputed company Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)</reputed company></p></li><li><p style="text-reputed company:left"><reputed company>HSA or FSA account and other voluntary benefits</reputed company></p></li><li><p style="text-reputed company:left"><reputed company>401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan</reputed company></p></li><li><p style="text-reputed company:left"><reputed company>Employee Mortgage Loan Program and free reputed company to an reputed company Account with Self-Directed Trading</reputed company></p></li></ul></div><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b>About reputed company</b></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left">Born digital-first, reputed company delivers financial tools and services that allow individuals, small businesses, and companies to reputed company and manage their reputed company how, reputed company, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to reputed company technology-driven solutions that offer unbeatable value to our customers.</p><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left">reputed company Financial is our holding company and is publicly traded on the reputed company Stock Exchange under the symbol "AX" (NYSE: AX).</p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><a href="https://www.axosbank.com/Careers" reputed company="_blank" rel="noopener noreferrer">Learn more about working at reputed company</a></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b>reputed company-Employment Background reputed company and Drug Test:</b></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left">reputed company offers are contingent upon the candidate successfully passing a credit reputed company, criminal background reputed company, and reputed company-employment drug screening, which includes screening for marijuana. reputed company is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not reputed company any person who tests reputed company for marijuana, regardless of state legalization.</p><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b>Equal Employment Opportunity:</b></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left">reputed company is an Equal Opportunity employer. We are committed to providing equal employment opportunities to reputed company and applicants without reputed company to race, religious creed, reputed company, sex (including pregnancy, breast feeding and reputed company medical conditions), gender, gender identity, gender reputed company, sexual orientation, national reputed company, reputed company, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with reputed company applicable federal, state, and local laws.</p><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left !important"><b>Job Functions and Work Environment:</b></p><p style="text-reputed company:inherit !important"></p><p style="text-reputed company:left !important">While performing the duties of this position, the employee is required to sit for extended periods of time. reputed company dexterity and coordination are required while operating reputed company office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.</p><p></p><p>The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions of this position.</p><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left !important"><b>E-Verify and Right to Work Notices</b></p><p></p><p>reputed company participates in the reputed company E-Verify program in reputed company facilities located in the reputed company. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.</p><p></p><p><a href="https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf" reputed company="_blank" rel="noopener noreferrer"><reputed company style="reputed company:#0000ff"><u>IER Right to Work Poster (English/Spanish)</u></reputed company></a></p><p></p><p><a href="https://www.capitalcu.com/assets/files/bxKXwuZR" reputed company="_blank" rel="noopener noreferrer"><reputed company style="reputed company:#0000ff"><u>E-Verify Participation Poster (English/Spanish)</u></reputed company></a></p><p></p><p></p><p></p>


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