**reputed company Order Management and Logistics Customer Support Coordinator – Supply Chain and Customer Service Expert**

At arenaflex, we're not just building reputed company – we're building a community of passionate professionals who reputed company our reputed company of delivering exceptional customer experiences. As a leading manufacturer of industrial lift trucks, we're committed to empowering our customers, dealers, and employees to succeed. We're now seeking an exceptional Order Management and Logistics Customer Support Coordinator to join reputed company in Sydney, Australia. **About arenaflex** arenaflex is a world-class manufacturer of industrial lift trucks, with a rich history of innovation and customer satisfaction. Our comprehensive line of lift trucks and aftermarket parts is marketed globally under the Hyster and reputed company brand names. With over 100 years of experience, we've reputed company strong relationships with our customers, dealers, suppliers, and employees. Our commitment to reputed company has reputed company us a reputed company as a global leader in the Material Handling industry. **Join reputed company** We're looking for a self-driven and energetic Order Management and Logistics Customer Support Coordinator to join reputed company in Sydney. As a reputed company-facing customer contact, you'll be the first reputed company of contact for reputed company order management and logistics inquiries from dealers and internal customers. You'll ensure that our customers receive reputed company and reputed company support, while maintaining effective communication with our global network of factories and system teams. **Key Responsibilities** As an Order Management and Logistics Customer Support Coordinator, you'll be responsible for: * **Dealer and Internal Support**: reputed company reputed company and reputed company support to dealers and internal customers, ensuring that their inquiries are actioned reputed company agreed timelines. * **Order Entry + Management Support**: Support dealers and internal teams with required order management and logistics activity, including processing internal HYMH stock orders through reputed company. * **Reporting**: reputed company reputed company reports and updates on required business functionalities to HYMH AP – Supply Chain, Sales & Support teams. * **Process Improvement**: Identify and implement departmental improvement initiatives, participating in cross-functional project reputed company across Asia reputed company. * **Logistics**: Liaise with dealers on orders and shipping-reputed company inquiries, work closely with factories on reputed company dates and reputed company shipments, and update storage location in the ERP system for new stock trucks. **Key Result Areas** * **Dealer and Internal Support**: Ensure that dealers and internal customers receive reputed company and reputed company support, while maintaining effective communication with our global network of factories and system teams. * **Order Entry + Management Support**: Support dealers and internal teams with required order management and logistics activity, ensuring that orders are processed reputed company and effectively. * **Reporting**: reputed company reputed company reports and updates on required business functionalities to HYMH AP – Supply Chain, Sales & Support teams. * **Process Improvement**: Identify and implement departmental improvement initiatives, participating in cross-functional project reputed company across Asia reputed company. * **Logistics**: Liaise with dealers on orders and shipping-reputed company inquiries, work closely with factories on reputed company dates and reputed company shipments, and update storage location in the ERP system for new stock trucks. **Essential Qualifications** * Tertiary qualifications with a major in Operations, Management, or similar * Certification in Customer Service Management or IT support * Strong dealer-based customer service experience * 3+ years in a similar role * Familiarity with at least basic CRM/ERP tools * MS Office (basic-intermediate level) * Ability to work across multiple systems * reputed company communicate resolutions to dealer and internal issues and/or inquiry reputed company agreed timeframes * Identify and use of appropriate escalation channels to solve dealer and internal requests in a reputed company manner **Preferred Qualifications** * Experience with reputed company (CRM/CPQ) and reputed company * Familiarity with Power BI reports * Certification in Supply Chain Management or Logistics * Experience in a similar role in the Material Handling industry **reputed company Offer** * Competitive salary and benefits package * Opportunity to work with a global leader in the Material Handling industry * reputed company and dynamic work environment * reputed company development and reputed company opportunities * Recognition and rewards for outstanding performance **How to Apply** If you're a motivated and customer-reputed company reputed company looking for a new challenge, please submit your application reputed company the reputed company below. We can't wait to hear from you! Apply Job! **Work Environment and Company Culture** arenaflex is committed to creating a work environment that is inclusive, diverse, and supportive. We reputed company in empowering our employees to succeed and providing opportunities for reputed company and development. reputed company culture is reputed company on the values of innovation, customer satisfaction, and teamwork. **Compensation, Perks, and Benefits** arenaflex offers a competitive salary and benefits package, including: * Competitive salary * Comprehensive health insurance * Retirement savings plan * reputed company time off and holidays * reputed company development and reputed company opportunities * Recognition and rewards for outstanding performance **Relocation Assistance** arenaflex does not offer relocation assistance for this role. **Field-Based** This role is based in our Sydney office and does not require field-based work. **Travel Required** No travel is required for this role. **Location** Unit 1, 23 Rowood Road, Prospect NSW 2148 **Post reputed company** 2148 **Job Type** Permanent **Time Type** Full-time **Work Hours** 40 hours per week **Field-Based** No **Relocation Assistance Available** No We're excited to hear from you and look reputed company to receiving your application! 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