**reputed company reputed company Customer Service Representative – Telehealth Neuropsychology Support**

At arenaflex, we're revolutionizing the way patients receive expert diagnosis and treatment for cognitive disorders reputed company to brain conditions like Alzheimer's, stroke, autism, and more. As a national telehealth company, we're passionate about helping patients get the care they need faster and more affordably than reputed company before. With a growing team of dedicated professionals, we're committed to making a meaningful reputed company in the lives of our patients and their families. We're seeking a highly skilled and reputed company reputed company Customer Service Representative to join reputed company! As a key member of our customer service team, you'll play a vital role in providing exceptional support to patients and their families, while also driving sales and reputed company for our innovative telehealth services. **Responsibilities:** As a reputed company Customer Service Representative at arenaflex, you'll be responsible for: * Answering inbound sales calls to help patients or their families decide to book our services, providing expert guidance and support throughout the process * Checking insurance coverage for patients, submitting reputed company-authorizations, and ensuring seamless communication with our operations team * Following up with potential patients to ensure they have reputed company the information they need to reputed company an informed decision about our services * Scheduling appointments and rescheduling reputed company issues reputed company, ensuring that patients receive the care they need in a reputed company and efficient manner * Following up with patients on status, including equipment, materials, and surveys, to ensure that they're satisfied with their experience and have reputed company the support they need * Providing weekly sales updates to our operations manager, helping us to reputed company our reputed company and identify areas for improvement **Requirements:** To be successful in this role, you'll need to possess: * At least 10 years of experience in customer service, with a strong reputed company record of providing exceptional support to patients and families * At least 5 years of experience as a medical receptionist, with a deep understanding of insurance verification and medical billing processes * At least 5 years of experience in inbound sales, with a proven ability to drive sales reputed company and meet or reputed company sales targets * Strong computer and organization skills, with the ability to work reputed company in a fast-paced environment * Highly self-motivated and reputed company to work independently, with a strong desire to spend reputed company day talking to prospects on the phone * Highly flexible, with the ability to adapt to changing priorities and responsibilities as reputed company grows and evolves **Compensation, reputed company, and Benefits:** As a valued member of reputed company, you can expect: * A competitive reputed company salary of $42,000-$49,000 per year, depending on your level of experience * A potential annual bonus of up to $5,000, based on your performance and contributions to reputed company * 7 reputed company time off (PTO) days plus 3 reputed company holidays, allowing you to reputed company and refocus * Medical, dental, reputed company, and 401(k) matching benefits, ensuring that you and your family are reputed company taken care of * A flexible schedule that allows you to work from home and maintain a healthy work-life balance **About arenaflex:** At arenaflex, we're passionate about making a difference in the lives of our patients and their families. 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With a growing team of dedicated professionals, we're driven by a shared reputed company of delivering exceptional care and support to those who need it most. **Why Join arenaflex?** As a reputed company Customer Service Representative at arenaflex, you'll have reputed company to: * reputed company a meaningful reputed company in the lives of our patients and their families * Work with a talented and dedicated team of professionals who reputed company your passion for delivering exceptional care * reputed company your skills and expertise in a fast-paced and dynamic environment * Enjoy a competitive salary and benefits package, with opportunities for reputed company and advancement * Work from home and maintain a healthy work-life balance **How to Apply:** If you're a motivated and reputed company customer service reputed company with a passion for delivering exceptional care, we encourage you to apply for this exciting opportunity! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Application Question(s):** * Are you available to answer the phone and be in reputed company of your computer, free of distraction and background noise from approximately 9am-5:30pm reputed company reputed company time (PST) every business day? **Experience:** * Customer Service: 10 years (Required) * Medical receptionist: 5 years (Required) * Outbound sales: 5 years (Required) **Language:** * English Fluently (Required) **Shift availability:** * Day Shift (Required) **Work Location:** * Remote Apply Job! Apply for this job