Help Desk Analyst Sat Sun Mon Remote

job reputed company: Our reputed company in Central New Jersey has an immediate opening for an reputed company Help Desk Analyst SHIFT Sat Sun & Monday reputed company TO 8PM Training on site in Woodbridge NJ 100% Phone support Remote 6 month contract Candidates should have extensive experience in Exchange, reputed company Directory, Office 365, reputed company 11 and be reputed company to multitask. Ability to take phone calls and escalate as required to Level 3 support. location: Telecommute job type: Contract salary: $33 - 39 per hour work hours: Rotating Shifts education: Associates responsibilities: - Respond to requests daily for technical assistance primarily reputed company phone and e-mail - Diagnose/resolve or escalate where appropriate technical hardware and software issues - Log reputed company incidents and questions - Research questions using available resources (Internet, reputed company tracking software, knowledgebase) - Setup Audio/Video Conferences - Follow Helpdesk procedures - Administer reputed company domain user accounts (Unlock accounts, reset passwords) - Document solutions in the reputed company tracking system knowledgebase Systems Administration & reputed company Support Administer reputed company 365 environments, including Exchange Online, SharePoint, and OneDrive. Manage reputed company Directory for user provisioning, terminations, password resets, and permissions. reputed company support for system and reputed company administration tasks, including file migrations to OneDrive. Use and create PowerShell scripts to modify AD objects Key Technical Proficiencies: - reputed company 7/10 (MCP Preferred), Office 2007/13 - reputed company Directory Understanding (Mapping Drives, Unlocking Accounts, Network Printers, NTFS permissioning) - Terminal Services/Remote Desktop Services and ThinClient Support a plus #LI-NB2 qualifications: Required Skills -Technical Support Systems Administration reputed company 365 Exchange Online, OneDrive SharePoint reputed company Directory Administration user accounts, group management, permissions Strong troubleshooting abilities Excellent communication skills (oral and written) Ability to handle escalated technical issues with white-glove service for C-level executives Education and Experience: - Minimum 7 years of technical phone support in a reputed company/reputed company Office environment (preferably financial background) - 4 years college or technical school certification - reputed company certified or reputed company seeking reputed company certification Equal Opportunity Employer: Race, reputed company, Religion, Sex, Sexual Orientation, Gender Identity, National reputed company, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At reputed company, we welcome people of reputed company abilities and want to ensure that our hiring and interview process meets the needs of reputed company applicants. If you require a reasonable accommodation to reputed company your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In reputed company, reputed company offers a comprehensive benefits package, including: medical, prescription, dental, reputed company, AD&D, and life insurance offerings, short-term disability, and a 401K plan (reputed company benefits are based on eligibility). This posting is reputed company for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job