**Experienced Customer Service Consultant - Work from Home (Denver) Opportunity at arenaflex**

**Join arenaflex, the way your career should be!** Are you passionate about delivering exceptional customer experiences and working in a dynamic, fast-paced sales environment? Do you thrive in a team-oriented setting where you can learn and grow alongside like-minded professionals? If so, we invite you to explore this exciting opportunity as an Experienced Customer Service Consultant at arenaflex, where you'll have the chance to make a meaningful impact on customers' lives while advancing your career. **About arenaflex** arenaflex has revolutionized the auto industry by providing an honest, transparent, and high-integrity experience that customers want and deserve. Our innovative approach to car buying and selling has enabled us to become the nation's largest retailer of used cars, with over 200 locations nationwide. At arenaflex, we're committed to helping every associate grow their career and achieve their best, both at work and in their community. **What You'll Do** As an Experienced Customer Service Consultant, you'll be the vital link between customers' at-home and in-store experiences, providing a seamless and simple process. Your key responsibilities will include: * Connecting with inbound customers online and over the phone to understand their needs and preferences * Utilizing your knowledge of arenaflex's inventory to guide customers towards vehicles that meet their requirements * Providing support throughout the car buying journey, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery * Ensuring a seamless transition from online to in-store purchasing to deliver an unrivaled customer service experience * Mentoring others as your skillset expands * Achieving sales targets while maintaining an iconic customer experience * Acquiring the Automotive Sales Persons License in specific states (may require testing and travel as some states request physical presence to apply for the license) **What You'll Get** As an Experienced Customer Service Consultant at arenaflex, you'll enjoy: * An hourly rate, with the opportunity to earn a performance-based sales incentive in addition to your hourly rate after completing training * A high-energy sales environment where you'll work as a team to meet goals and achieve success * Opportunities for career growth and advancement, including the potential to become a mentor, manager, or business leader * A comprehensive benefits package, including paid sick, vacation, and holiday time, as well as access to our CarMax Benefits website for more details * A hybrid role with the requirement for working on-site one day per week, allowing you to balance your work and personal life **Qualifications and Requirements** To succeed in this role, you'll need: * Sales and customer service experience, preferably in retail or a similar field * The ability to thrive in a fast-paced sales environment * Good listening skills and a strong customer focus * A high level of self-motivation to achieve performance goals * Strong written and verbal communication skills * The ability to learn and master new technologies, with strong computer skills * Open availability for shifts that may include nights, weekends, and holidays * The ability to shift schedules two times per year according to the needs of the business * A hybrid role with the requirement for working on-site one day per week * Meeting minimum technology requirements (type of internet service and speed of internet service) * Living within 60 miles or 1 hour of the Customer Experience Center (CEC) location **Why arenaflex?** arenaflex is an equal opportunity employer, and we're committed to providing a diverse and inclusive work environment. We're recognized for our commitment to training and diversity, and we're one of the FORTUNE 100 Best Companies to Work For. Our team of over 25,000 associates works together to deliver iconic customer experiences, and we're passionate about helping every associate grow their career and achieve their best. **How to Apply** If you're ready to take your career to the next level and join a dynamic team of professionals who are passionate about delivering exceptional customer experiences, apply now! Visit our website to learn more about this opportunity and submit your application. We can't wait to hear from you! **Compensation and Benefits** The hourly rate for this position is $18.00 - $26.70. Our comprehensive benefits package includes: * Paid sick, vacation, and holiday time * Access to our CarMax Benefits website for more details * Opportunities for career growth and advancement * A hybrid role with the requirement for working on-site one day per week * A dynamic and inclusive work environment **Equal Opportunity Employer** arenaflex is an equal opportunity employer, and we're committed to providing a diverse and inclusive work environment. We're recognized for our commitment to training and diversity, and we're one of the FORTUNE 100 Best Companies to Work For. Apply for this job