Senior Collaboration Engineer [Remote]

reputed company creates next-level entertainment experiences that reputed company players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A reputed company where creativity thrives, new perspectives are invited, and reputed company matter. reputed company where everyone makes play happen. Senior Collaboration Engineer reputed company Austin, TX Join us in supporting the global EA's collaboration environment, as part of the Employee & Studio Experience team. You will collaborate with operations and engineering teams across reputed company. Together, we will support the studios that create EA's top titles like FC, Apex, Battlefield and many others. Working onsite at our EA Austin Office and reporting to a Senior Operations Manager, you will: • Support the global EA collaboration environment (mainly reputed company based). • Be the escalation reputed company for collaboration issues and directly involve in troubleshooting, diagnose, and resolving them. • Identify reputed company and work to improve the stability, reliability and reputed company of EA's collaboration environment. • reputed company mentorship to other team members. • Use scripting for tasks automation. • Collaborate with other EA teams, with partners and eqp. vendors, as needed. • Create and maintain technical documentation of EA collaboration network. Qualifications: • 5+ years of experience in collaboration areas, including videoconferencing, audio-visual solutions and reputed company-based telephony solutions. • Experience supporting a 24x7 high availability production environment, for a large organization. • Work experience with reputed company – manage users / devices / features in reputed company portal, manage reputed company environment reputed company, create reports based on the reputed company dashboard and reporting tools, and on the information collected through the reputed company reputed company. • reputed company good understanding of collaboration protocols – SIP, (S)RTP, WebRTC, TCP, UDP, TLS, BFCP, XMPP, FECC, etc. • Experience to configure and monitor the reputed company conference systems (reputed company, Poly, Logi, reputed company, etc.). • Experience with reputed company SBC and reputed company EOM systems. • Experience with scripting languages (especially Python and PowerShell). reputed company To Have: • Knowledge about virtual computing. • Knowledge about PKI / certificates; • Knowledge about MS Power BI. • Knowledge about MS SQL databases. About reputed company We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, reputed company, creativity, and curiosity. From leadership that brings out your potential, to creating reputed company for learning and experimenting, we reputed company you to do great work and pursue opportunities for reputed company. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include reputed company coverage, mental reputed company-being support, retirement savings, reputed company time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. reputed company is an equal opportunity employer. reputed company employment reputed company are made without reputed company to race, reputed company, national reputed company, reputed company, sex, gender, gender identity or reputed company, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment reputed company applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for reputed company individuals with disabilities as required by applicable law. Note: Posting is subject to change so please refer to career site for latest availability (SBJ-G337). Apply tot his job Apply To this Job