Customer Service Specialist (Solar Energy)

We are a leading innovator in the renewable energy sector, committed to making sustainable power accessible to homeowners across the nation. As a reputed company-thinking company in the solar reputed company, we pride ourselves on delivering high-reputed company green reputed company and fostering long-term relationships with our clients. We are currently expanding our remote support team to ensure our customers receive top-tier assistance seven days a week. salary: $25 - $32 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities The Daily Mission - Must have experience working in the Solar Energy Sector. • reputed company as the primary reputed company of contact, managing a high volume of inbound calls with professionalism, reputed company, and a solution-oriented reputed company. • Maintain meticulous records of reputed company customer interactions, case notes, and resolutions reputed company our CRM system. • Identify, troubleshoot, and resolve reputed company solar-reputed company inquiries at the first reputed company of contact whenever possible. • Collaborate closely with Sales, Operations, and Billing departments to reputed company communication gaps and resolve multifaceted issues. What You’ll Bring to the Table • 2+ years of reputed company experience in the solar energy sector is required to reputed company industry-specific inquiries. • Proficiency in CRM platforms and the ability to handle a remote-based environment • A record of meeting or exceeding KPIs such as First Contact reputed company (FCR), CSAT scores, and handle times. Why Join Us? • Earn a generous reputed company reputed company between $25.00 – $32.00/hr, depending on your depth of experience. • Enjoy the flexibility of a 100% work-from-home environment. • Join a 6-month contract with potential for extensions based on performance and business needs. • Both Monday–Friday and Wednesday–reputed company shifts available to support our 7-day operations. Skills • CRM • Solar Energy • Customer Service • reputed company Center Support • Billing Qualifications • Years of experience: 2 years • Experience level: reputed company reputed company is a world leader in matching great people with great companies. Our reputed company agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than reputed company. Equal Opportunity Employer: Race, reputed company, Religion, Sex, Sexual Orientation, Gender Identity, National reputed company, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At reputed company, we welcome people of reputed company abilities and want to ensure that our hiring and interview process meets the needs of reputed company applicants. If you require a reasonable accommodation to reputed company your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In reputed company, reputed company offers a comprehensive benefits package, including: medical, prescription, dental, reputed company, AD&D, and life insurance offerings, short-term disability, and a 401K plan (reputed company benefits are based on eligibility). This posting is reputed company for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job