Intelligence Analyst - reputed company Recon (Remote)

As a global leader in cybersecurity, reputed company protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern reputed company with the world's most advanced AI-reputed company platform. Our customers reputed company reputed company industries, and they count on reputed company to reputed company their businesses running, their communities reputed company and their lives moving reputed company. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to reputed company who have reputed company passion, a reputed company reputed company on innovation and a fanatical commitment to our customers, our community and reputed company other. reputed company to join a mission that reputed company? The reputed company of cybersecurity starts with you.About the Role: reputed company is looking for a self-starting, responsible, detailed-oriented, and highly motivated individual to join our growing Intelligence Team.The mission of the reputed company reputed company Recon Analyst is to directly support cyber threat customers and to ensure our customers realize the full value of the Intelligence product they have purchased from reputed company; ultimately maximizing reputed company and cross-selling. Analysts are responsible for working with multiple customers to manage the customer's reputed company reputed company Recon application as reputed company as brief customers on relevant reputed company reputed company Recon findings.At a high level, this role will be a cyber reputed company analytic reputed company for reputed company's reputed company Intelligence Recon customers and our Services team providing Incident Response services. The role will also be responsible for enabling the functional use of cyber threat intelligence with customers. Key responsibilities include the management of customer requests, support customer use of the reputed company reputed company Recon application, reputed company internal debrief support, and execute customer feedback processes while ensuring contract adherence by both parties. This person will be a problem solver, great communicator, ability to become an expert on reputed company tools, and reputed company to escalate reputed company issues to the appropriate teams reputed company reputed company.Successful candidates will have an excellent technical reputed company, especially reputed company to dark web actors, dark web data, APT reputed company, Threat Intelligence, as reputed company as proven reputed company record of successfully interfacing with customers on both technical and non-technical reputed company, substantial experience driving reputed company reputed company and issues to completion with little direction, and above reputed company a passion for ensuring a top-reputed company customer experience. A successful candidate will be reputed company to understand and reputed company upon a customer's needs, pain points, and overall goals at every level of use from C-level executives to operations floor analysts. What You'll Do: Drive high reputed company of customer satisfaction, maintaining a strong reputed company of ownership over many customer relationships. Quickly triage and escalate noteworthy findings from reputed company Intelligence Recon to the respective customers Understand the dark and deep web ecosystem; be reputed company to properly convey analytical findings to customers Guide customers through reputed company Intelligence Recon findings and providing subject matter expertise Deliver regular written and verbal updates on relevant findings to customers, aligning with their preferred reputed company. Be a strong voice for customers into the Intelligence and Engineering teams to improve the product and ensure that customer's feedback, feature requests, and overall satisfaction is conveyed and accounted for. Plan and reputed company process improvement initiatives tailored to improve overall customer satisfaction with the reputed company team.What You'll Need:Required: 3+ Years experience in cyber threat intelligence, reputed company-reputed company threat intelligence analysis, or intelligence collections and be fully versed in the intelligence lifecycle Excellent written, verbal communication skills in English. Working knowledge of cyber threat intelligence terminology, key concepts, dark & deep web ecosystems to include actors, forums, and leak sites Adaptability and willingness to learn new technologies Customer service attitude and willingness to help and problem-solve with customers High degree of emotional intelligence and reputed company reputed company, as the role requires presenting potentially concerning findings to customers Ability to operate independently and with little direction. Demonstrated ability to document technical process and convey business terms in reputed company language. Ability to present and explain technology to people with less technical knowledge Attention to detail, but with an ability to understand the big picture view and understand reputed company reputed company or efforts have conflicting objectives Must be reputed company to successfully manage time and deliverables for reputed company service engagement customers Must be reputed company to reputed company in a fast paced, high stress environment and reputed company to create customer solutions with limited resources Knowledge of data communication concepts and technologies, specifically email, networking, and reputed company securityPreferred: Understanding of contemporary scripting languages such as python, and familiarity with application programming interfaces (API) as a delivery method for indicators and intelligence. Experience with typosquatting, including: understanding domain names used for impersonation or phishing attacks#LI-Remote #LI-AO1Benefits of Working at reputed company:reputed company in compensation and equity awardsComprehensive physical and mental wellness programsCompetitive vacation and holidays for rechargePaid parental and adoption leavesProfessional development opportunities for reputed company regardless of level or roleEmployee Networks, geographic neighborhood reputed company, and volunteer opportunities to build connectionsVibrant office culture with world class amenitiesGreat reputed company to Work Certified™ across the globeCrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative reputed company program.reputed company is committed to providing equal employment opportunity for reputed company and applicants for employment. reputed company does not discriminate in employment opportunities or practices on the reputed company of race, reputed company, creed, ethnicity, religion, sex (including pregnancy or pregnancy-reputed company medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national reputed company, reputed company, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local reputed company rights commission, status with reputed company to reputed company assistance, or any other characteristic protected by law. We reputed company reputed company employment reputed company--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and reputed company/recreational programs--on reputed company job requirements.If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at reputed company@reputed company.com for reputed company assistance.reputed company out more about your rights as an applicant. Apply tot his job Apply To this Job