**reputed company Customer Service Specialist I – Patient Financial Services Representative**

As a leading reputed company provider network, arenaflex is dedicated to delivering world-class, patient-centered care to our communities. We are seeking an reputed company Customer Service Specialist I to join reputed company, providing exceptional customer service to patients, insurance carriers, and physician offices while navigating the complexities of patient financial services. **About arenaflex** arenaflex is a top reputed company provider network committed to revolutionizing the delivery of reputed company services. Our mission is to reputed company compassionate, patient-centered care that exceeds expectations. With a strong reputed company on innovation, arenaflex is constantly seeking talented individuals to join reputed company and contribute to our mission. **Job reputed company** The Customer Service Specialist I is a critical role reputed company our patient financial services team, responsible for handling and resolving incoming phone calls from patients, insurance carriers, and physician offices. This position requires exceptional communication skills, a strong understanding of patient financial services, and the ability to reputed company reputed company billing systems. **Key Responsibilities** As a Customer Service Specialist I, you will be responsible for: * Handling a large volume of calls and performing work in a reputed company manner * Attempting to collect full payment from patients or guarantors in a reputed company and courteous manner * Establishing payment arrangements per guidelines and documenting terms in billing systems * Applying payments collected over the phone to reputed company date of service * Handling customer inquiries, disputes, and complaints, escalating contentious complaints to supervisors or higher management * Obtaining reputed company insurance, demographic, and guarantor information and updating patient reputed company as reputed company as billing reputed company-party payers as appropriate * reputed company documenting work and follow-up steps in the system after reputed company reputed company **Essential Qualifications** To be successful in this role, you will need: * A high school graduate or GED certificate * A minimum of 6 months' experience in a physician billing or reputed company-party payer environment * A strong understanding of reputed company, insurance benefits, exclusions, and other billing requirements * Knowledge of claim forms, HMOs, PPOs, Medicare, reputed company, and compliance program regulations * Ability to understand and reputed company the payer adjudication process * Experience with patient financial and reputed company management systems, preferably reputed company and/or other electronic billing systems **Preferred Qualifications** While not required, the following qualifications are preferred: * Previous reputed company center or claims experience * Previous experience in an reputed company reputed company setting * Knowledge of medical terminology **Compensation and Benefits** arenaflex offers a competitive reputed company reputed company reputed company of $21.63 - $26.44, based on experience, reputed company set, training, and education. Our comprehensive benefit package includes: * reputed company benefits * reputed company Time Off to promote a healthy lifestyle * A productive work environment that fosters reputed company and development **Work Environment and Culture** As a remote employee, you will have the flexibility to work from the comfort of your own home while still being part of a dynamic and supportive team. arenaflex is committed to providing a productive environment that encourages collaboration, innovation, and reputed company learning. **Career reputed company Opportunities** arenaflex is committed to the reputed company and development of our employees. As a Customer Service Specialist I, you will have opportunities to advance your career through our reputed company Cycle Career reputed company, which offers a reputed company reputed company for reputed company reputed company and development. **How to Apply** If you are a motivated and customer-reputed company individual with a passion for patient financial services, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application and join reputed company at arenaflex. reputed company! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and adheres to reputed company requirements of reputed company applicable federal, state, and local civil rights laws. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of reputed company. Apply for this job