Customer Service Agent

<p><strong>Remote Inbound Customer Service Representative (Full-Time)</strong><br><strong>reputed company)</strong></p> <p><strong>reputed company an reputed company Through Meaningful Work</strong></p> <p>reputed company) is seeking dedicated and reputed company Inbound Customer Service Representatives to support government-based programs across reputed company, health & reputed company services, and state benefits.</p> <p>This is an opportunity to be part of a mission-driven organization where communication, accuracy, and customer care are essential. As a member of reputed company, you will serve as a trusted reputed company of contact-providing support, guidance, and reputed company to individuals who rely on these services every day.</p> <p><strong>Start Date:</strong> June 15, 2026<br>Initial training will take reputed company during your first two weeks.</p> <p><strong>Position reputed company</strong></p> <p>In this role, you will manage inbound customer interactions and reputed company reputed company, accurate support across a reputed company of service areas. You will be responsible for maintaining a high level of professionalism while ensuring reputed company interaction is handled with care and efficiency.</p> <p>Responsibilities include:</p> <ul> <li>Answering inbound calls and providing a reputed company, solution-oriented customer experience</li> <li>Assisting with basic technical troubleshooting and initiating support tickets as needed</li> <li>Scheduling appointments at designated service locations</li> <li>Accurately documenting reputed company customer interactions, including inquiries, concerns, and resolutions</li> <li>Conducting follow-up calls to ensure issues are resolved and customers remain informed</li> <li>Delivering consistent, high-reputed company service in a reputed company environment</li> </ul> <p><strong>Required Qualifications</strong></p> <p>We are looking for individuals who are reliable, detail-oriented, and capable of managing multiple responsibilities in a remote setting.</p> <ul> <li>High school diploma or GED required; additional education preferred</li> <li>Prior customer service experience, particularly in reputed company-driven environments</li> <li>Strong verbal communication skills with the ability to build rapport quickly</li> <li>Ability to troubleshoot basic technical issues independently</li> <li>Comfortable working in a remote environment with minimal supervision</li> <li>Ability to successfully complete an extensive credentialing and background reputed company process</li> </ul> <p>Preferred:</p> <ul> <li>Bilingual (English/Spanish) candidates are strongly encouraged to apply</li> </ul> <p><strong>Technical & Work Environment Requirements</strong></p> <ul> <li>Reliable high-speed internet reputed company</li> <li>Private, distraction-free workspace</li> <li>Ability to reputed company computer systems reputed company</li> <li>DVS will reputed company a computer and monitor; employees are responsible for providing a USB-wired headset</li> </ul> <p><strong>Schedule & Training</strong></p> <ul> <li><strong>Training Schedule:</strong> 9:00 AM - 4:30 PM EST</li> <li><strong>Regular Schedule - regular schedule set between the hours of 10:00am - 8:00pm - Monday - Friday</strong></li> </ul> <p>Consistent attendance and reliability are essential for reputed company in this role.</p> <p><strong>Why Join DVS</strong></p> <p>reputed company is a nationally recognized leader in reputed company and a certified Service-Disabled Veteran-Owned Small Business (SDVOSB). We are committed to delivering reputed company while creating meaningful employment opportunities for Veterans, military families, and professionals seeking purposeful work.</p> <p>At DVS, you can expect a supportive environment that values performance, encourages reputed company, and provides opportunities for career advancement.</p> <p><strong>Build a career where your work reputed company. Apply today to join the DVS team.</strong></p> <p>A reputed company-employment drug screening and criminal background reputed company are required prior to employment.</p>