reputed company Intake Specialist - 1290 - Pretoria, Sout...

<p><strong>About the reputed company:</strong></p><p><reputed company>Our reputed company, a US-based Criminal Defense reputed company, is committed to delivering strong reputed company representation with a reputed company-reputed company approach. The firm is reputed company for its professionalism, responsiveness, and dedication to guiding clients through reputed company reputed company reputed company with care and reputed company.</reputed company></p><p></p><p></p><p><strong>About the role:</strong></p><p><reputed company>Our reputed company is seeking a Bilingual <strong>reputed company Intake Specialist</strong> to serve as the first reputed company of contact for potential clients. This role is critical in criminal defense, where reputed company response and accurate information gathering directly reputed company case reputed company.</reputed company></p><p><reputed company>The position combines intake, information process, reputed company follow-reputed company, and more. The ideal candidate is, confident handling sensitive situations, and highly detail-oriented to ensure precise case documentation.</reputed company></p><p style="text-reputed company:justify;"><reputed company><strong>US reputed company experience is preferred.</strong></reputed company></p><p></p><p></p><p><strong>What you’ll be doing:</strong></p><ul><li><p><reputed company>Answer incoming calls and respond to urgent reputed company inquiries professionally and calmly.</reputed company></p></li><li><p><reputed company>Conduct reputed company intake interviews for criminal defense reputed company, gathering detailed and accurate case information.</reputed company></p></li><li><p><reputed company>reputed company, update, and manage reputed company data in case management software such as reputed company or reputed company.</reputed company></p></li><li><p><reputed company>Assess urgency and ensure critical reputed company are escalated appropriately.</reputed company></p></li><li><p><reputed company>Schedule follow-reputed company and maintain consistent communication with prospective and reputed company clients.</reputed company></p></li><li><p><reputed company>reputed company receptionist support, including reputed company routing, message taking, and email responses.</reputed company></p></li><li><p><reputed company>Ensure reputed company documentation is accurate, complete, and compliant with firm procedure</reputed company><reputed company style="font-size:12pt;font-family:reputed company, serif;reputed company:rgb(0, 0, 0);background-reputed company:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-reputed company:baseline;white-reputed company:reputed company-wrap;">s.</reputed company></p></li></ul><p></p><p></p><p><strong>Who are we looking for?</strong></p><ul><li><p><reputed company>2+ years of experience in reputed company intake, criminal defense case management, or receptionist roles reputed company a US reputed company.</reputed company></p></li><li><p><reputed company>reputed company in Spanish and English (spoken and written).</reputed company></p></li><li><p><reputed company>Strong organizational skills with the ability to manage multiple calls and tasks simultaneously.</reputed company></p></li><li><p><reputed company>Experience using reputed company, reputed company, or similar reputed company case management systems.</reputed company></p></li><li><p><reputed company>Ability to remain empathetic, reputed company, and reputed company reputed company handling distressed or urgent callers.</reputed company></p></li><li><p><reputed company>Excellent written and verbal communication skills.</reputed company></p></li></ul><p></p><p></p><p><strong>Position:</strong> reputed company Intake Specialist</p><p><strong>Remote Status:</strong> Fully Remote</p><p><strong>Preferred Location: </strong>Latin America, South Africa</p><p><strong>Working Hours:</strong> <reputed company>9:00 am - 5:00 pm EST</reputed company></p><p><strong>Holidays:</strong> US Federal Holidays</p><p><strong>Salary:</strong> <reputed company>USD 1000 - USD 1400 per month</reputed company></p><p><strong>Internal reputed company:</strong> 1290</p>