Representante de ventas al cliente (CSR) de tienda

Job Summary If you are passionate about selling, finding and winning new customers, new business, closing deals and sustaining these relationships even after the sale, the Sales Pro role may be for you! Our Sales Pro is a self-motivated, customer centric representative that works to promote our entire line of products and services and expand the business of new and existing customers. Responsibilities Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits Promote the entire line of NAPA products and programs to Wholesale Customers Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis Identify specific needs of customers and align solutions with NAPA's offerings Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines Engage customers and keep them connected through all of NAPA's eSales programs Perform educational seminars, clinics and presentations on NAPA product lines and services Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone Qualifications Prior experience in a Retail store or outside sales 2+ years of experience in a customer focused role and the ability to perform in a quota driven environment Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance Capability to present information in group meetings Valid driver license with no more than 2 moving violations in the last 4 years required Preferred Qualifications Bachelor's Degree Background in the Automotive Industry Leadership Embodies the following values: serve, perform, influence, respect, innovate, team. Effectively communicates by motivating and inspiring others through clear and proactive communication. Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions. Makes balanced decisions and thinks strategically by being a forward thinker. Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization. Physical Demands / Working Environment Valid Driver’s License Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary and the stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandise Clear speaking and attentive listening skills Set expectations, meet commitments, track results, and manage accountability Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people. We offer a competitive starting salary of $54,750.00 for this position. Please note that total compensation may vary based on individual skills, experience, and qualifications. We believe in rewarding our employees fairly and encourage candidates to discuss their unique backgrounds during the interview process. Benefits: Health Insurance: Comprehensive medical, dental, and vision plans. Retirement Plan: 401(k) with company match. Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs. ¿No es lo que buscaba? Si le interesa estar al tanto de futuras oportunidades, avísenos participando en nuestra Comunidad de talentos: jobs.genpt.com o cree una cuenta para configurar alertas por correo electrónico cuando aparezcan publicaciones de puestos que le interesen. GPC lleva a cabo sus operaciones sin tener en cuenta el sexo, raza, credo, color, religión, estado civil, origen nacional, condición de ciudadanía, edad, embarazo, orientación sexual, expresión o identidad de género, información genética, discapacidad, condición militar, condición como veterano, o cualquier otro grupo protegido. La política de GPC es reclutar, contratar, formar, promocionar, asignar, transferir y despedir a los empleados con base en su propia capacidad, logros, experiencia y conducta, así como en otras razones empresariales legítimas. Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.