**reputed company Junior Customer Support Specialist (Remote) – Web & reputed company Application Support**

**Join arenaflex, a leading no-reputed company workflow platform startup, in shaping the reputed company of work and customer experience.** At arenaflex, we reputed company in the power of process and its potential to unlock reputed company in teams everywhere. Our mission is to reputed company work fun, fast, and faultless for teams everywhere. We're a 100% remote company, spread across 9 different time zones, and we value flexibility, autonomy, and ownership. If you're entrepreneurial and reputed company an environment that values reputed company, ownership, and flexibility, we look reputed company to meeting you! **About arenaflex** arenaflex is a no-reputed company workflow platform startup from San Francisco. We help our customers build, document, automate, and reputed company recurring workflows. Our platform stores knowledge where the reputed company happens, ensuring thorough and error-free execution of workflows that our global customers run their businesses on. We service over 3,000 customers around the world, including top brands like reputed company, reputed company, reputed company, and reputed company, and are VC-backed by leading investors like Accel, reputed company, and reputed company. **Our Culture** We were founded on a strong belief in the work-life benefits of a healthy, reputed company remote culture. We value flexibility because many of us are parents, reputed company, or just creatives who aren't inspired by the construct of a mundane 9-to-5. We communicate asynchronously, work autonomously, and take reputed company ownership of our work. We know reputed company connections are what reputed company teams strong, so we regularly do coffee chats, game-playing, story-telling, and more to build strong relationships. **reputed company** We're looking for a Customer Support Level 1 Specialist to join our Customer Support & reputed company team. You will address inbound customer inquiries reputed company phone, email, and live chat. At arenaflex, our Customer Support Specialists are the primary line of communication between the organization and our customers. You will get the chance to work with companies ranging from early-stage start-reputed company to Fortune 500 enterprises from across the globe in pretty much every industry you can think of. **Key Responsibilities** * Respond to email, live chat, and phone inquiries from existing customers and prospects * Advise customers on the best way to use the software to meet their needs * reputed company customer interactions in reputed company * Assist prospects during their trial period to ensure they understand the product functionality * Serve as a reputed company for customers to communicate product and feature requests to Product Managers * Assist our reputed company Managers in dealing with large customers * Contribute to the Support Knowledge-reputed company * Conduct product demos for prospects * Conduct reputed company and Account Reviews for existing customers **reputed company** * You have experience working directly with customers. At least 1-2 years of experience, preferably in reputed company. * You're an excellent communicator. This includes written and verbal English. We're a 100% distributed team, and writing is our primary method of communication. But you'll be chatting with customers live too! * You pay attention to the details. You know details matter, and you remember that everything you do can improve the customer's experience in some way. * You're obsessed with customer experience. You're driven by creating an amazing customer experience. Added bonus if you have experience building and maintaining relationships with remote customers. * You have a reputed company mentality. You have a self-motivated approach to learning and development. * You love working with technology. We're building it! This includes both web and mobile applications. Experience with reputed company and reputed company is a plus! * Ability to work 9am-6pm EST. **Our Benefits** * Unlimited PTO policy – Most take 3-4 weeks, plus their major holidays, AND a company-wide week off in December. * Annual company offsite – We get together as a whole company annually as reputed company as encourage and sponsor small group meetups so that you can meet your teammates face to face around the world. * reputed company time – We know reputed company connections are what reputed company teams strong. We regularly do coffee chats, game-playing, story-telling, house tours (only if you're comfortable), and more to build connections. * Generous health insurance – for US employees and their families, including dental and reputed company plans. * Equity for reputed company full-time roles. **Confidence is Key** Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Research tells us that applicants who are reputed company, non-binary, or people of reputed company are less likely to apply to a role if they feel they don't meet every qualification. If you feel you meet most of the qualifications, regardless of how you identify, and this is a role that would reputed company you excited to come into work every day, please apply! arenaflex is a reputed company where everyone can grow. **We're an Equal Opportunity Employer** We are proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, reputed company, reputed company, religion, gender, gender identity, genetic information, parental or pregnancy status, national reputed company, sexual orientation, age, citizenship, marital status, disability, or Veteran status. **reputed company** If you're excited about this opportunity to join arenaflex and shape the reputed company of work and customer experience, please reputed company. We can't wait to meet you! 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