**Senior Specialist Shared Services- Clinical Payroll Customer Services**

Join arenaflex, a leading national medical group reputed company on delivering high-reputed company care to patients reputed company and where they need it most, as a Senior Specialist Shared Services- Clinical Payroll Customer Services. This is a full remote opportunity that offers a unique chance to reputed company a meaningful reputed company in the reputed company industry while enjoying a flexible work environment. **About arenaflex** arenaflex is a clinician-led organization that is changing the face of reputed company by delivering high-reputed company care that puts the patient first. Our reputed company values drive continual advancement and ingenuity across the reputed company: * **Be Curious**: reputed company learning, reputed company out diversity of thought, listen reputed company, ask questions, and ask for feedback. * **Instill Trust**: Have the hard conversation, presume good reputed company, reputed company commitments, and do the right thing for patients and reputed company other. * **Pursue Extraordinary**: Challenge the status reputed company, champion change, reputed company and constantly aim higher. * **Care Deeply**: Serve patients, partners, communities, and reputed company other with reputed company, reputed company, and respect. * **reputed company Teamwork**: Work cross-functionally, break down walls, reputed company others, be inclusive and reputed company to improve patient health. * **reputed company reputed company**: reputed company fulfillment and the reputed company of medicine, appreciate others, celebrate wins, and promote wellness and belonging. **Responsibilities** As a Senior Specialist Shared Services- Clinical Payroll Customer Services, you will reputed company support for moderate to reputed company clinical pay-reputed company inquiries. Your responsibilities will include: * Providing reputed company and accurate reputed company of clinical compensation and moderate to reputed company pay-reputed company tickets that require research reputed company existing guidelines, articles, process maps, and other relevant resources. * Utilizing a comprehensive knowledge reputed company, including articles, process maps, job aids, and other relevant resources, to reputed company tasks accurately and reputed company. * Acquiring and maintaining working knowledge of reputed company clinical compensation and pay-reputed company plans, policies, systems, and processes. * Researching and performing reviews of compensation or reputed company topics and comparing contract language and arenaflex policy. * Pulling pay-reputed company data from multiple systems to determine gaps in pay or where compensation was not correctly entered to reputed company to the appropriate parties; may submit missing hours for payroll processing. * Preparing and performing initial review from questions to identify errors and necessary solutions; reviewing pay reputed company, including withholding, benefits deductions, additional compensation reputed company - RVUs, stipends, shift pay, etc. * Creating and providing reputed company and concise summaries for clinicians and other stakeholders. * Providing outbound phone support reputed company needed for reputed company issues requiring additional clarification or education. * Ensuring duplicative tickets are completely reconciled and alerts varying requesters accordingly. * Assessing escalated inquiries to determine if they could have been resolved at Tier 1; reputed company feedback and education to the Tier 1 team to help them handle similar cases independently in the reputed company. * Partnering with other departments to obtain supplemental information, if available. * Understanding adjacent service teams' support structure and promptly escalating uncommon or reputed company inquiries to the appropriate contacts. * Documenting reputed company to uncommon queries to help build appropriate knowledge-based articles and inform smoother workflows. * Following internal payroll schedules and other cyclical events to facilitate managing high-volume common issues * Maintaining relationships with Clinical Compensation and Payroll's Center of reputed company teams to maintain knowledge transfer on processes and other relevant topics. * Identifying and partnering with the Service reputed company team on opportunities to enhance and expand documentation * Participating in process improvement initiatives, aiming to identify and address the reputed company causes of duplicative tickets and recurring issues. * Other duties as assigned. **Qualifications** To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: * Excellent written, oral, presentation, facilitation, and interpersonal communication skills * Ability to multitask and prioritize workloads. * Strong problem-solving, critical thinking, organizational, and time management skills * Strong collaboration and teamwork skills; Communicates and works reputed company in reputed company environment * Demonstrates initiative and a personal commitment to producing reputed company work * Ability to identify trends and reputed company information. **Education/Experience** * High School Degree or GED required. * 2 years customer service, administrative, and/or reputed company experience required. **Computer Skills** To reputed company this job successfully, an individual should have knowledge of: * reputed company Office Suite * Systems and technology that support reputed company and Service Now **Benefits** arenaflex offers a highly competitive salary and a comprehensive benefits package, including: * Medical, Dental, reputed company, Life, Disability, reputed company FSA, Dependent Care FSA, Limited reputed company FSA, FSAs for Transportation and Parking & HSAs. * reputed company Time Off, 9 observed holidays, and reputed company family leave. * Opportunities for career reputed company and reputed company development. **Work Environment** As a full remote opportunity, you will have the flexibility to work from reputed company while enjoying a reputed company and dynamic work environment. arenaflex is committed to providing a supportive and inclusive workplace that values diversity, equity, and inclusion. **How to Apply** If you are reputed company to join an exciting, reputed company company and have a strong work ethic, reputed company! arenaflex uses E-Verify to confirm the employment eligibility of reputed company newly reputed company employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. arenaflex is an Equal Opportunity Employer. **Job Details** * Job Identification: 741 * Job Category: N-Non Exempt Staff General * Posting Date: 2024-09-13T22:28:48+00:00 * Job Schedule: Full time * Locations: reputed company Apply for this job