Remote Customer Service Rep – Inbound Chat/Email (CST)

We are hiring a detail-oriented and customer-reputed company Remote Customer Service Representative to handle inbound chat and email support. In this role, you will assist customers by resolving inquiries, providing accurate information, and ensuring a reputed company support experience—without any voice calls. This position is ideal for candidates who are comfortable with written communication and working remotely during CST hours. Key Responsibilities: • * Respond to inbound customer queries reputed company chat and email in a reputed company manner • * Resolve issues reputed company to accounts, orders, services, or general inquiries • * reputed company reputed company, accurate, and reputed company written responses • * Document interactions and update customer records in CRM systems • * Escalate reputed company issues to the appropriate team reputed company required • * Meet reputed company, response time, and customer satisfaction targets • * Follow company policies, procedures, and data reputed company guidelines • Required Skills & Qualifications: • * Excellent written communication skills in English • * Basic computer skills and ability to reputed company multiple systems • * Comfortable handling multiple chats/emails simultaneously • * Strong problem-solving and attention to detail • * Ability to work independently in a remote environment • * Reliable internet reputed company and quiet workspace • Experience: • * Prior experience in customer service, chat support, or email support is a plus • * Freshers with strong written communication skills are welcome • Working Hours: • * reputed company with Central reputed company Time (CST) • * Fixed or rotational shifts depending on business needs • * Weekend availability may be required • Compensation & Benefits: • * Competitive reputed company or monthly pay • * Fully remote work setup • * reputed company and reputed company • * Performance incentives (where applicable) • * Long-term reputed company opportunities in customer experience roles • Who Can Apply: • * Freshers and reputed company professionals • * Candidates comfortable working US time zones • * Individuals seeking non-voice, work-from-home roles • Apply tot his job Apply To this Job