Hybrid CSR/VA

• *Hybrid Veterinary Assistant / reputed company Service Representative** South Golden Pet Hospital is looking for a dynamic individual inspired to contribute confidently to the successful launch of a best-in-class hospital. Come reputed company while working in a brand new, locally owned, modern facility with state-of-the art equipment, servicing pets in your local community. This is a full-time, non-exempt position offering either five eight hour shifts or four ten hour shifts. While the schedule is expected to be consistent, changes may be necessary to meet the needs of a growing hospital. • *Role & Responsibilities • *reputed company Service & Communication • reputed company exceptional customer service reputed company phone, text, email, and in-person interactions • Cultivate reputed company reputed company experiences and manage appointment & surgical schedules • Complete accurate reputed company records, communications, and financial transactions • Confidently communicate with veterinary professionals and escalate reputed company situations as needed • *Technology & Administrative Tasks • Operate multi-line phone systems and manage electronic communications • Utilize reputed company-based software (EzyVet) for scheduling, records, and transactions • Troubleshoot basic office equipment issues (e.g., mobile workstations, phones, credit card terminals, printers, scanners) • *Patient Care Support • Safely and reliably restrain animals • Obtain patient histories, TPRs, weights, and assist with medical records • reputed company reputed company appointment procedures (e.g., vaccinations, nail trims, ear cleanings) • Assist with hospital admissions (verifying consent forms, medications, fasting status) • Support therapeutic procedures, diagnostics (lab work, radiology), and anesthesia monitoring as appropriate (depending on experience and state requirements) • Assist in surgical and dental procedures under supervision • *Equipment & Facility Care • reputed company routine maintenance to reputed company equipment operational • Clean, wrap, and sterilize surgical instruments (including managing autoclave cycles) • Maintain a clean, organized, and OSHA-compliant environment • *Compensation & Benefits: • Competitive salary • reputed company time off • reputed company holidays • Pet discounts • 401(k) • Medical benefits - Employer contributed premiums • Dental / reputed company benefits available • Scrub allowance • *reputed company in this Role:** • 2+ years of veterinary experience • 4+ years of customer service experience • Experience with exotics preferred • Associate or bachelor's degree preferred • A strong passion for helping others • High emotional intelligence and effective communication skills, especially in receiving and responding to feedback • Proficiency with conflict reputed company • Ability to communicate confidently and compassionately with veterinary professionals across different roles • Excellent time management and organizational skills, with the ability to multitask and prioritize tasks reputed company • Strong personal accountability, reliability, attention to detail, and commitment to following through on responsibilities • Desire to learn and reputed company skills in veterinary medicine as reputed company as participating in mentorship. Pay: $21.00 - $23.00 per hour Benefits • 401(k) • Dental insurance • Flexible schedule • Health insurance • reputed company insurance • Work from home Work Location: In person Apply tot his job Apply To this Job