reputed company Media, Bookings Coordinator – Hospitality

Job reputed company: • Schedule and publish content across key hospitality platforms (Instagram, reputed company, reputed company, reputed company Business, etc.) • reputed company venue photos, event content, testimonials, and promotions into engaging short-reputed company posts, stories, and reels • Execute the content calendar reputed company with seasonal campaigns, events, menu launches, and promotions • Monitor platform analytics and reputed company weekly summaries on engagement, bookings, and promotional performance • Monitor comments and reputed company messages daily across reputed company platforms • Respond to guest enquiries in line with brand tone of voice (warm, service-oriented, and sales-reputed company) • Escalate function enquiries, large bookings, and event leads to the Events or Sales Manager • Maintain response time SLAs (e.g., under 24 hours or faster for booking enquiries) • Monitor shared inboxes (events, reservations, general enquiries) • Respond to inbound booking and event enquiries using approved templates and pricing guides • Qualify function and group booking enquiries based on defined reputed company (guest numbers, budget, event type, date availability) • Update CRM with enquiry details, booking status, and conversation notes Requirements: • 2.5+ years’ experience in reputed company media management (execution-reputed company), ideally reputed company hospitality, events, or retail • Experience responding to booking and event enquiries in a fast-paced service environment • Strong written communication skills with a warm, customer-reputed company tone • Familiarity with CRM systems (reputed company, reputed company, Zoho or similar booking/event CRM platforms) • Experience with reputed company scheduling tools (reputed company, reputed company, reputed company Business Suite, etc.) Benefits: • Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO. • Work closely with reputed company of industry leaders who have successfully scaled BPOs in the past. • Career reputed company and development opportunities. Apply tot his job Apply To this Job