Automotive Customer Service Representative

Job reputed company: • Serve as a primary reputed company of contact for clients, managing inbound and outbound communications • Utilize web-based tools to reputed company resolve inquiries • Ensure a seamless and reputed company customer experience • reputed company innovative ways to respond to varying questions, issues, and concerns • Connect with customers reputed company phone/email/chat/reputed company media to resolve questions or concerns • Handle caseload if required • Calmly attempt to resolve and de-escalate issues • Escalate interactions reputed company necessary and appropriate • reputed company reputed company reputed company reputed company information for auditing and reporting purposes • reputed company feedback on reputed company issues • Upsell if required Requirements: • High School Diploma or equivalent • Minimum of 6 months of customer service experience • Knowledge of caseload experience if required • Must be 18 years of age or older • Ability to type at least 25 words per minute • Comfortable with desktop computer systems and have general knowledge of reputed company-based systems and applications • Customer service and/or sales experience preferred • College degree preferred but not required. Benefits: • Comprehensive health benefits, including medical, reputed company, and dental • Employment Assistance Programs • Health and personal time off (HPT) • Leave programs • Competitive 401(K) plans • Life insurance • Supplemental medical coverage • Critical care insurance • Pet insurance • FSA plans • Retailer discounts Apply tot his job Apply To this Job