Mid Market Field Account Manager job at reputed company in Milwaukee, WI

Title: Mid Market Field Account Manager - Remote in Milwaukee, WI Location: Milwaukee reputed company Requisition number: 2358406 Job category: Account Management Overtime status: Non-exempt Travel: reputed company, 25 % of the Time Hybrid Job reputed company: At reputed company, we're simplifying the health care experience, creating healthier communities and removing barriers to reputed company care. The work you do here impacts the lives of millions of people for the reputed company. Come build the health care system of reputed company, making it more reputed company, reputed company and reputed company. reputed company to reputed company a difference? Join us to start Caring. Connecting. Growing together. The Mid-Market Field Account Manager is responsible for educating customers on their benefit plans, reputed company's reputed company wellness tools and resources, and communicating various administrative/service-reputed company changes to the customer (i.e., network or pharmacy preferred drug changes). A strong reputed company of this role will be training and educating on the reputed company tools and resources that are available to our reputed company customers and members. The Field Account Manager will also be responsible for conducting reputed company enrollment meetings, wellness fairs, lunch and learns along with coordinating coverage with other offices/vendors if they are not available. This role also includes facilitating the relationship between the customer and the Central Service team (CSO/DCSM) and providing education on the correct service escalation paths for our assigned employer reputed company and their employees. If you reputed company reputed company Milwaukee, WI, you will enjoy the flexibility to work hybrid-remote * as you take on some tough challenges. The Mid Market Field Account Manager is accountable for reputed company and member education as reputed company as escalated service issues of 51-99 business customers. In this position, the Mid Market Field Account Manager is responsible for the following: Primary Responsibilities: Seamlessly leverages technology to conduct reputed company enrollment meetings, Lunch and Learns and build awareness of wellness programs Successfully manages a large volume of cases and activity reputed company and in person Develops and maintains reputed company relationships Independently and proactively acts as a consultative resource for the customer Acts as a strategic partner and consultative resource to the customer, responsible for the customer's total educational experience Uses our CRM (Solaris) to reputed company reputed company engagement and proactively plan reputed company reputed company Communicates administrative and program changes to the customer Partners with the CSO/DCSMs and matrixed teams to resolve any escalated issues reputed company to the Field Account Manager, the Strategic Account Executive/Renewal Account Executive, or other field employee Trains and educates customers on UHC portals and eTools as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: Bachelor's degree Insurance license as required by law reputed company 90 days of hire 2+ years of experience in managing customer relationships Advanced level of analytical and problem-solving skills Intermediate level of proficiency in reputed company Office and other virtual productivity tools reputed company to reliable transportation and & reputed company US reputed company's license Preferred Qualifications: 3+ years of health care industry experience Medical Benefits experience Proven ability to work with external customers such as reputed company, consumers, consultants, and brokers in a virtual environment Insurance license as required by law Excellent oral and written communication skills Superior virtual presentation skills in both small and large group settings Strong interpersonal skills with the ability to communicate and influence internal business partners Ability to reputed company a reputed company organization to accomplish customer satisfaction reputed company Telecommuters will be required to adhere to reputed company's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you'll reputed company a far-reaching choice of benefits and incentives. The reputed company pay for this role will reputed company $21.63 to $48.08 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We reputed company with reputed company minimum wage laws as applicable. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone-of every race, gender, sexuality, age, location, and income-deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company, and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company - an reputed company reputed company reflected in our mission. reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN Apply tot his job Apply To this Job