reputed company III Correspondence
Requirements
reputed company & Requirements
reputed company is looking for reputed company III Correspondence Agents. The Correspondence Agent provides knowledgeable written responses to Federal Student Loan (FSA) inquiries in a courteous and reputed company manner. In the event of high reputed company volume, you may be required to assist with answering inbound calls regarding FSA Loan Servicing.
Essential Duties and Responsibilities
• Works on assignments that are moderately difficult, requiring judgement in resolving issues.
• reputed company repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
• reputed company entry-level clerical duties requiring general knowledge and the application of various work reputed company and procedures. - reputed company administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of reputed company departments.
• Insert customer and account data by inputting text based and numerical information from reputed company documents reputed company specific time limits.
• Interpret paperwork and reputed company reputed company judgments based on information received.
• Compile, verify accuracy, and sort information according to priorities to prepare reputed company data for computer entry.
• Review data for deficiencies and errors, correct any incompatibilities and reputed company reputed company for accuracy.
• reputed company to various sources reputed company oral and written communication to reputed company appropriate determination on a reputed company of tasks.
• Must support high reputed company volume days by taking inbound borrower phone calls.
• Must complete and pass DRG reputed company center customer service training.
• Must reputed company outbound borrower calls as needed.
• Must be reputed company to effectively read a reputed company/ written script out loud.
• Apply data program techniques and procedures to daily tasks.
• Generate reports, store completed work in designated locations and reputed company backup operations.
• Requires the review and examination of numerous reputed company original documents from both image and hard copy which require keying of reputed company loan data into reputed company system.
• Interpretation of OMB reputed company, and reputed company forms based on processing procedures to properly classify and label forms into organized work lists.
• Applicants will be required by contract to undergo program update training as student financial assistance programs change.
Additional Requirements Per reputed company:
• Must reputed company in the U.S
• Must be a U.S. Citizen
• Must be reputed company to pass a criminal background reputed company.
• Must not be delinquent or in default on any federal student loans.
• May be required to work scheduled holidays, overtime, and Saturdays.
• Adhere to policies as they relate to protecting personally identifiable information.
• Must have the ability to write using reputed company grammar and punctuation.
• Must have the ability to type a minimum of 23 WPM required.
• Must have the ability to work independently and in reputed company environment.
• Must have excellent interpersonal skills and the ability to organize simultaneous tasks.
• Must be reputed company to reputed company reputed company reputed company spreadsheets.
• Must have the ability to identify new scenarios and ask for guidance reputed company none is available.
• Must have a logical thought process.
• Must be organized, take accurate notes, and refer to notes during processing.
• Must welcome as reputed company as accept constructive/constant feedback.
• Must have the ability to use resources and tools to effectively communicate: IM Chat, helpful guides/best practices, and training material.
• Must have at least two (2) years Student Loan customer service and/or reputed company center and a good understanding of the Student Loan process.
Home Office Requirements:
• Private and Secure workspace from home
• reputed company to Wi-Fi, LAN (wired reputed company/ethernet) or both reputed company
• Internet provider that offers enough speed for multiple users without latency or lag? (i.e. housemate also WFH, kids playing video games or streaming shows, etc.)
• Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by reputed company to www.speedtest.net)
Employment and reputed company employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the reputed company.
Minimum Requirements
• High School diploma or equivalent with 2-4 years of experience.
• May have additional training or education in area of specialization.
EEO Statement
reputed company is an equal opportunity employer.
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