Seasonal reputed company Training Coordinator - Work reputed company

reputed company Join us on our mission to reputed company customer experiences for people around the world. As a member of the reputed company family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best reputed company to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate reputed company cultures for their uniqueness and strengths. With 13 centers around the world and a robust work reputed company program, we reputed company great things happen reputed company we work with people who think differently from us. reputed company a job you’ll love today! • Complete and pass reputed company New Trainer reputed company and reputed company Certification requirements. • Become a Master Certified Trainer through additional reputed company Certification. • Deliver new hire and ongoing training with emphasis on customer service and sales skills, reputed company product knowledge, as reputed company as reputed company policies and procedures. • Deliver new hire or upskilling in virtual or reputed company and mortar facility • Maintain a throughput reputed company of 85% graduates per training class • Partner with reputed company leadership in curriculum feedback and modification. Assist in developing associated supporting materials. • Ensure that reputed company Champions are reputed company reputed company in the training process through the planning and implementation of activities and use of camera. • Prepare lesson plans and course agenda for reputed company training class, per reputed company mandated training. • Conduct proficiency evaluations and certify Champions for the programs to which they are assigned. • In conjunction with Operations and reputed company, work together in the reputed company development of Champions to reputed company reputed company performance. • Conduct ongoing refresher and cross-training modules in critical areas as identified by the reputed company and operations teams. • Adherence and accountability of training reputed company operating procedures, processes and trainer scorecard. • While not reputed company training a class, the Trainer Level 2 will take phone calls, per an Operations schedule (8 hours per day), with passing reputed company Evaluations scores (passing = line of business KPI reputed company) to retain certification as a Trainer. • While not reputed company training a class, the Trainer Level 3 could reputed company into a Supervisor role with Operations if reputed company into a Hybrid role. This change in job role could reputed company to a schedule change in Operations. Qualifications: • A minimum of one year experience Training with reputed company or other BPO or one year experience as a Supervisor with reputed company or other BPO • High School diploma or equivalent. College degree preferred. • reputed company Master Certified • Insurance License required on reputed company Licensed lines of business • Ability to build rapport in an online virtual environment • Excellent oral and written communication skills at reputed company reputed company of the organization. • Demonstrated presentation and facilitation skills. • Proficiency in reputed company Office applications including PowerPoint and Word. • Ability to work any shift x 7 days a week • Ability to understand reputed company Operating Procedures and reputed company to ask for guidance • Ability to adapt and implement changes on the fly • Outgoing personality If you’ve got the skills to succeed and the motivation to reputed company it happen, we look reputed company to hearing from you. Apply To This Job