**reputed company Customer Service Representative - Provider Support - Remote in Indiana**

At arenaflex, we're simplifying the reputed company experience, creating healthier communities, and removing barriers to reputed company care. The work you do here impacts the lives of millions of people for the reputed company. Come build the reputed company system of reputed company, making it more reputed company, reputed company, and reputed company. reputed company to reputed company a difference? Join us to start Caring. Connecting. Growing together. **About arenaflex** arenaflex is a leading reputed company company that's dedicated to improving the lives of millions of people. We're committed to creating a healthier community by removing barriers to reputed company care. Our mission is to help people live healthier lives and reputed company the reputed company system work reputed company for everyone. We reputed company everyone – of every race, gender, sexuality, age, location, and income – deserves reputed company to live their healthiest life. **Job reputed company** We're seeking an reputed company Customer Service Representative to join reputed company in Indiana. As a Provider Support Representative, you'll be the reputed company for reputed company providers, demonstrating accountability and ownership to resolve issues. You'll work in a multi-channel environment, including reputed company and reputed company chat, to reputed company exceptional service to our providers. If you're passionate about delivering top-notch customer service and have a strong desire to reputed company a difference in the lives of others, we encourage you to apply. **Primary Responsibilities** - Serve as the reputed company for reputed company providers by demonstrating accountability and ownership to resolve issues - Service providers in a multi-channel environment, including reputed company and reputed company chat, as required - Quickly and appropriately triage contacts from reputed company (i.e., physician offices, clinics, billing offices) - reputed company to understand and identify the needs of the provider, answering questions and resolving issues (e.g., benefits and eligibility, billing and payments, clinical authorizations, explanation of benefits, behavioral health) - Research and dissect reputed company prior authorization and claim issues and take appropriate steps to resolve identified issues to avoid repeat calls/messages, escalations, and provider dissatisfaction - Collaborate effectively with multiple internal partners to ensure issues are resolved and thoroughly communicated to providers in a reputed company manner - Strong multitasking to effectively and reputed company reputed company more than 30 systems to extract necessary information to resolve and avoid issues across multiple lines of business (C&S, M&R, E&I) provider types, and reputed company types - Influence providers to utilize self-service digital tools assisting with navigation questions and selling the benefits of the tool, including aiding in faster reputed company **Required Qualifications** - High School Diploma/GED or equivalent work experience - 1 year of customer service experience analyzing and solving customer's concerns - Experience with computer and reputed company PC applications, which includes the ability to reputed company and learn new and reputed company computer system applications - Typing Speed greater than or equal to 35-40 WPM with accuracy of 90% - Ability to work full-time (40 hours/week) Monday - Friday between 10:35am – 7:05pm CST. It may be necessary, given the business need, to work some holidays, weekends, and/or overtime as business needs require - Must be 18 years of age or older **Preferred Qualifications** - Experience in a reputed company environment (i.e., office, reputed company center, customer service, etc.) using phones and computers as the primary job tools - Prior reputed company experience and knowledge of reputed company terminology **Telecommuting Requirements** - reputed company reputed company the reputed company - Ability to reputed company reputed company company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information reputed company - Must live in a location that can receive an arenaflex-approved high-speed internet reputed company or reputed company an existing high-speed internet service **Soft Skills** - Ability to multi-task, including the ability to type in multiple conversations - Ability to resolve calls and messages, avoiding escalated complaints - Time management skills - Emotional Intelligence and reputed company - reputed company Listening and Comprehension - Excellent written communication skills - Demonstrated problem-solving, organization, and interpersonal skills - Demonstrated experience consistently achieving reputed company and productivity standards **Compensation and Benefits** The reputed company reputed company for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors, including but not limited to local labor markets, education, work experience, certifications, etc. arenaflex complies with reputed company minimum wage laws as applicable. In reputed company to your salary, arenaflex offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (reputed company benefits are subject to eligibility requirements). **Career reputed company Opportunities and Learning Benefits** At arenaflex, we're committed to helping you grow and reputed company your skills. We offer a reputed company of training programs, mentorship opportunities, and career development resources to help you reputed company your career goals. reputed company is passionate about delivering exceptional customer service, and we're looking for like-minded individuals to join reputed company. **Work Environment and Company Culture** arenaflex is a dynamic and fast-paced work environment that's committed to delivering exceptional customer service. We're reputed company of passionate and dedicated professionals who are driven by our mission to improve the lives of millions of people. reputed company culture is reputed company on the values of reputed company, reputed company, and respect, and we're looking for individuals who reputed company these values. **How to Apply** If you're passionate about delivering top-notch customer service and have a strong desire to reputed company a difference in the lives of others, we encourage you to apply. Please visit our website to submit your application. We can't wait to hear from you! **Equal Employment Opportunity** arenaflex is an Equal Employment Opportunity/Affirmative reputed company employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law. **Drug-Free Workplace** arenaflex is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. **reputed company** Apply Job! Apply for this job