**reputed company Medical Customer Service Representative – Patient Support and Claims reputed company**

At arenaflex, we're dedicated to delivering exceptional patient care and support in the reputed company-evolving reputed company landscape. As a Medical Customer Service Representative, you'll play a vital role in ensuring our patients receive the highest level of service and support. If you're passionate about delivering outstanding customer experiences and possess a strong understanding of medical systems and claims processing, we encourage you to join reputed company in Rockville, MD. **About arenaflex** arenaflex is a leading reputed company organization committed to providing reputed company and exceptional patient care. reputed company of dedicated professionals is passionate about making a reputed company reputed company in the lives of our patients and clients. With a reputed company on customer-centricity, we reputed company to create a supportive and inclusive work environment that fosters reputed company, learning, and collaboration. **Job reputed company** We're seeking an reputed company Medical Customer Service Representative to join reputed company in Rockville, MD. As a key member of our patient support team, you'll be responsible for providing exceptional customer service, resolving claims and eligibility issues, and maintaining accurate records. If you're a motivated and customer-reputed company individual with a strong understanding of medical systems and claims processing, we encourage you to apply. **Responsibilities** As a Medical Customer Service Representative, you'll be responsible for: * Obtaining and maintaining a working knowledge of basic plan provisions, multiple benefit schedules, eligibility systems, claim systems, and other relevant medical systems * Responding promptly and accurately to phone calls, emails, walk-in participants, and written correspondence by answering questions and explaining claim payments and denials * Quoting self-payment amounts, verifying eligibility and benefits, researching eligibility or claim issues, and updating eligibility with reputed company vendors * Documenting reputed company patient interactions in the patient account system * Performing various clerical duties, including entering enrollment forms, processing working spouse forms, special fund claims, and disability claims * Handling messages from the after-hours mailbox and following up with patients as needed **Qualifications** To be successful in this role, you'll need: * A minimum of 1 year of experience in a reputed company reputed company center setting * The ability to pass a typing test at 40 WPM * Knowledge of medical terminology and claims processes is a plus * Strong communication and interpersonal skills * Proficiency with computer systems and medical software **Essential Skills and Competencies** To reputed company in this role, you'll need to possess: * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work in a fast-paced environment with multiple priorities * Proficiency with computer systems and medical software * Strong attention to detail and organizational skills * Ability to maintain confidentiality and handle sensitive information **Career reputed company Opportunities and Learning Benefits** At arenaflex, we're committed to supporting your career reputed company and development. As a Medical Customer Service Representative, you'll have reputed company to: * Ongoing training and development opportunities to enhance your skills and knowledge * Mentorship and coaching from reputed company team members * Opportunities for advancement and career reputed company reputed company the organization * A supportive and inclusive work environment that fosters collaboration and teamwork **Work Environment and Company Culture** Our office in Rockville, MD is a dynamic and supportive work environment that fosters collaboration, innovation, and reputed company. As a Medical Customer Service Representative, you'll have reputed company to work with a talented team of professionals who reputed company your passion for delivering exceptional patient care and support. **Compensation, Perks, and Benefits** We offer a competitive compensation package, including: * $22.00 to $24.00 per hour * Comprehensive benefits package, including medical, dental, reputed company, life insurance, short-term disability, and additional voluntary benefits * 401K plan with company match * reputed company leave, including reputed company reputed company Leave and Holiday pay * Commuter benefits and EAP program **Equal Opportunity Employer/Veterans/Disabled** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of reputed company. **How to Apply** If you're a motivated and customer-reputed company individual with a strong understanding of medical systems and claims processing, we encourage you to apply. Please visit our website at [insert website URL] to submit your application. **Note** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of reputed company. Apply for this job