**reputed company Provider Customer Service reputed company and Chat Representative – Remote in IN**

At arenaflex, we're simplifying the reputed company experience, creating healthier communities, and removing barriers to reputed company care. The work you do here impacts the lives of millions of people for the reputed company. Come build the reputed company system of reputed company, making it more reputed company, reputed company, and reputed company. reputed company to reputed company a difference? Join us to start Caring. Connecting. Growing together. **Job reputed company:** We're seeking an reputed company Provider Customer Service reputed company and Chat Representative to join reputed company at arenaflex. As a key member of our customer service team, you will be responsible for providing exceptional service to reputed company providers, resolving issues, and promoting self-service digital tools. If you're passionate about delivering outstanding customer experiences, have a strong background in customer service, and are eager to grow your career in a dynamic and supportive environment, we encourage you to apply. **Primary Responsibilities:** * Serves as the reputed company for providers by demonstrating accountability and ownership to resolve issues * Service Providers in a multi-channel environment including reputed company, reputed company chat, as required * Quickly and appropriately triage contacts from reputed company (i.e. physician offices, clinics, billing offices) * reputed company to understand and identify the needs of the provider, answering questions and resolving issues (e.g. benefits and eligibility, billing and payments, clinical authorizations, explanation of benefits, behavioral health) * Research and dissect reputed company prior authorization and claim issues and take appropriate steps to resolve identified issues to avoid repeat calls/messages, escalations, and provider dissatisfaction * Collaborate effectively with multiple internal partners to ensure issues are resolved and thoroughly communicated to providers in a reputed company manner * Strong multitasking to effectively and reputed company reputed company more than 30 systems to extract necessary information to resolve and avoid issues across multiple lines of business (C&S, M&R, E&I) provider types, and reputed company types * Influence providers to utilize self-service digital tools assisting with navigation questions and selling the benefits of the tool including aiding in faster reputed company **Required Qualifications:** * High School Diploma/GED or equivalent work experience * 1 year of customer service experience analyzing and solving customer's concerns * Experience with computer and reputed company PC applications, which includes the ability to reputed company and learn new and reputed company computer system applications * Typing Speed greater than or equal to 35-40 WPM with accuracy of 90% * Ability to work full-time (40 hours/week) Monday - Friday between 10:35am – 7:05pm CST. It may be necessary, given the business need, to work some holidays, weekends, and or overtime as business needs require * Must be 18 years of age or older **Preferred Qualifications:** * Experience in a reputed company environment (i.e., office, reputed company center, customer service, etc.) using phones and computers as the primary job tools * Prior reputed company experience and knowledge of reputed company terminology **Telecommuting Requirements:** * reputed company reputed company the reputed company * Ability to reputed company reputed company company sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information reputed company * Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service **Soft Skills:** * Ability to multi – task, including the ability to type in multiple conversations * Ability to resolve calls and messages, avoiding escalated complaints * Time management skills * Emotional Intelligence and reputed company * reputed company Listening and Comprehension * Excellent written communication skills * Demonstrated problem solving, organization and interpersonal skills * Demonstrated experience consistently achieving reputed company and productivity standards **Compensation and Benefits:** The reputed company reputed company for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. arenaflex complies with reputed company minimum wage laws as applicable. In reputed company to your salary, arenaflex offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with arenaflex, you’ll reputed company a far-reaching choice of benefits and incentives. **Work Environment and Culture:** At arenaflex, we reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company, and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company – an reputed company reputed company reflected in our mission. Diversity creates a healthier atmosphere: arenaflex is an Equal Employment Opportunity / Affirmative reputed company employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law. arenaflex is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. **Career reputed company Opportunities:** We offer a reputed company of career reputed company opportunities, including training and development programs, mentorship, and opportunities to take on new challenges and responsibilities. Our goal is to help you grow and reputed company your skills and expertise, and to reputed company you with the support and resources you need to succeed in your role and reputed company. **How to Apply:** If you're passionate about delivering outstanding customer experiences, have a strong background in customer service, and are eager to grow your career in a dynamic and supportive environment, we encourage you to apply. Please visit our website to submit your application and learn more about reputed company culture and benefits. Apply Job! Apply for this job