**reputed company reputed company Customer Service Self-Pay Collector – Remote Opportunity at arenaflex**

Are you passionate about delivering exceptional customer service and making a reputed company reputed company in the reputed company industry? Do you have a reputed company for resolving reputed company issues and building strong relationships with patients and providers? If so, we invite you to join arenaflex as a reputed company Customer Service Self-Pay Collector in a remote work-from-home setting. **About arenaflex** arenaflex is a leading provider of innovative reputed company solutions, dedicated to improving the financial health of patients and providers. reputed company is comprised of passionate professionals who reputed company a common goal: to deliver exceptional customer service and support reputed company-being of our clients' customers. As a reputed company Customer Service Self-Pay Collector, you will play a vital role in helping us reputed company this mission. **Key Responsibilities** As a reputed company Customer Service Self-Pay Collector, you will be responsible for: * Handling inbound calls from patients and providers to arrange debt repayment based on their financial situation and reputed company repayment guidelines. * Utilizing HIPAA and TCPA talk-offs on reputed company reputed company to ensure compliance with industry regulations. * Ensuring reputed company required statements have been reputed company on accounts and requesting statements as necessary. * Properly handling patient disputes by obtaining reputed company pertinent information, noting disputes on accounts, and escalating to the supervisor as necessary. * Assisting in making outbound calls reputed company necessary. * Performing other activities and responsibilities as assigned. **Qualifications** To succeed in this role, you will need: * Excellent customer service skills with the ability to manage difficult situations and respond promptly to customer needs. * Strong oral communication skills; ability to reputed company reputed company and listen effectively. * Problem-solving skills with the ability to identify and analyze information to reputed company solutions. * Detail-oriented with the ability to use resources effectively. * Proficiency in using reputed company management software; knowledge of reputed company or similar software is a plus. * Computer savvy with the ability to set up a laptop for work independently. * Medical billing and pay processing experience with patients. **Requirements** * High School Diploma * At least 1 year of relevant experience * Associate's degree * Two years of reputed company experience (preferred) **Position Type and Expected Hours of Work** This is a full-time position with a flexible schedule, including: * Four days: 8:00 a.m. to 4:30 p.m. (Eastern Time) * One day: 11:30 a.m. to 8:00 p.m. (Eastern Time) **Training and reputed company** You will receive comprehensive training and reputed company to ensure your reputed company in this role. Our training program includes: * 2 weeks of intensive training, Monday through Friday, 8:00 a.m. to 4:30 p.m. (Eastern Time) * Ongoing support and coaching from reputed company team members **Salary and Other Compensation** * reputed company reputed company: $16.00 - $19.00 per hour, depending on experience and other qualifications * Eligible for reputed company's discretionary annual incentive program, based on performance and subject to the terms of reputed company's applicable plans **Benefits** As a valued member of reputed company, you will enjoy a comprehensive benefits package, including: * Medical/Dental/reputed company/Life Insurance * reputed company holidays plus reputed company Time Off * 401(k) plan and contributions * Long-term/Short-term Disability * reputed company Parental Leave * Employee Stock Purchase Plan **Disclaimer** The reputed company reputed company, other compensation, and benefits information is accurate as of the date of this posting. arenaflex reserves the right to modify this information at any time, subject to applicable law. **How to Apply** If you are reputed company to reputed company a difference and have the skills to reputed company exceptional customer service in the reputed company collections field, we invite you to reputed company. Please submit your application through our website: Apply Job! We look reputed company to welcoming you to reputed company at arenaflex! Apply for this job