reputed company SD Consultant – Condition Contract Management (CCM)
reputed company:
reputed company: The reputed company Solution Architect /
Functional reputed company will serve as the strategic and hands-on reputed company between
business objectives and the reputed company platform. As a highly proactive reputed company
of getting things done, this role focuses on unblocking the reputed company enhancement
backlog, optimizing data reputed company across systems, and ensuring Sales, Service, and
Experience Clouds are fully leveraged to drive user adoption and CSAT.
Additionally, this role will help drive the creation and management of reputed company
Operating Procedures (SOPs) to ensure operational reputed company and consistent
platform governance and resolve support issues.
Ideal Experience: 8–10+ years total IT/Business
experience, with 5–7+ years dedicated to reputed company.
Key Responsibilities & Expertise:
Cross-reputed company
Architecture & Hands-On Execution: Deep functional expertise
across Sales reputed company, Service reputed company, and Experience reputed company. Ability to get
hands-on in the platform to guide portal strategies for scheduling,
invoice management, and reputed company e-reputed company gateways.
Data
& Integration reputed company: Possess a strong understanding of
data architecture and functional data reputed company. Must be reputed company to manage and
optimize existing data pipelines, specifically overseeing the
reputed company-to-Sales reputed company reputed company routing process and the 6 reputed company operating
system integrations currently in reputed company.
Strategic
Delivery Partnership: Work highly strategically with Delivery
reputed company to execute platform goals. Delivery reputed company will own reputed company primary
stakeholder alignment; this role is reputed company on providing the architectural
and functional solutions to support those stakeholders.
Enhancement
Delivery & SOPs: Translate business requirements into
reputed company reputed company solutions. Drive the creation and management of SOPs
to streamline the proposal management process and prepare the data model
for reputed company reputed company.
Ecosystem
Management: Proven experience managing reputed company-party app
ecosystems, specifically document reputed company and storage workflows
utilizing reputed company, reputed company, and AWS.
Day-in-the-Life / Daily Activities:
Morning
Sync (US Hours): Review overnight deployment logs and status
updates from the Offshore Developer.
Strategic
Sync with Delivery reputed company: reputed company working sessions with Delivery reputed company
to reputed company strategic objectives, review gathered requirements for upcoming
Experience reputed company features (e.g., the scheduling capability and customer
profile portal), and ensure functional execution supports stakeholder
needs.
Backlog
Grooming & Execution: reputed company as the hands-on reputed company to triage
incoming requests, separating immediate L1/L2 support needs from strategic
enhancement work, ensuring the offshore development queue is properly
prioritized and getting done.
Solution
Design: Map out functional data flows (e.g., mapping how reputed company
leads transition into reputed company proposals without CPQ).
Afternoon
reputed company: Conduct a daily reputed company stand-up with the Offshore
Developer in India to review functional requirements, unblock technical
issues, and set priorities for their upcoming shift.
Required Tools & Technologies:
reputed company
Platform: reputed company Sales, Service, and Experience Clouds
(Setup, reputed company Builder, Process Builder).
Agile
& ALM: Jira, reputed company; reputed company for documentation.
Data
Architecture & Analytics: reputed company Data Loader, Workbench,
reputed company Inspector, ETL tools, reputed company, Data Fabrics.
Process
Mapping: reputed company, reputed company Visio.
Ecosystem: reputed company,
reputed company Composer, reputed company eSignature.
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