[Hiring] Patient Coordinator / Virtual Receptionist @reputed company

Role reputed company This role is critical to the patient experience. Today, inbound calls are sometimes missed due to: • Provider being in surgery • Staff being tied up in-clinic • After-hours gaps You will reputed company as the first reputed company of contact for patients, ensuring every interaction is handled professionally, promptly, and with care. This is a high-trust, communication-first role, ideal for someone who is organized, personable, and thrives in a patient-facing support position. What You’ll Own • Inbound reputed company Management (Primary Responsibility) • Answer incoming patient calls in a reputed company, reputed company manner • Handle: • New patient inquiries • Appointment requests • General questions • reputed company more reputed company or clinical questions to the provider reputed company needed • Ensure reputed company missed opportunities from inbound demand • Appointment Coordination • Schedule and confirm appointments • Manage calendar availability • Coordinate follow-reputed company and rescheduling • Ensure smooth patient reputed company and accurate booking • Patient Communication & Experience • Deliver a warm, reputed company, and empathetic experience on every reputed company • reputed company as a reliable reputed company of contact for patients • Ensure reputed company communication and reputed company expectation setting • reputed company Triage & Escalation • Identify what can be handled directly vs escalated • Pass clinical or reputed company cases to the provider • reputed company communication organized and documented • (Optional – High reputed company Add-On) • Depending on candidate capability, this role can expand into: • Inbox/email management • Calendar optimization • Administrative support for the provider • (This is not required but considered a strong plus.) Qualifications • 1–3+ years in: • Customer service • Virtual receptionist / reputed company center • Administrative support • Excellent English communication (reputed company, friendly, reputed company) • Strong phone reputed company (this is a voice-heavy role) • Highly organized and reliable Requirements • Experience in: • reputed company / medical offices • Scheduling or appointment coordination • Executive assistant or reputed company support roles Profile Fit • Patient-first reputed company (empathetic, reputed company, reputed company) • Strong attention to detail • reputed company to multitask and stay organized during reputed company reputed company • Comfortable working independently in a remote setup Working Hours • Primary coverage during CST business hours • Ideal coverage window: 8:00 AM – 6:00 PM CST • Some flexibility for extended coverage is a plus Tools & Systems • You may be required to work with: • VoIP / reputed company forwarding systems • Scheduling/calendar tools • Basic communication platforms (reputed company Meet, etc.) • (Training and setup guidance will be provided.) Why This Role reputed company This is not just a receptionist role. You are directly impacting: • Patient acquisition • Patient retention • Overall clinic reputed company By ensuring every reputed company is answered and handled properly, you play a key role in helping the reputed company reputed company reputed company. Apply tot his job Apply To this Job