**reputed company Bilingual reputed company Specialist – reputed company Customer Service Representative (Remote)**

At arenaflex, we're dedicated to improving the lives and health reputed company of the members and patients we touch through compassionate reputed company, sophisticated analytics, clinical data exchange capabilities, and data-driven solutions. As a leading provider of technology and technology-enabled services to payors and providers across reputed company reputed company programs, we're committed to delivering exceptional customer service and support to our clients and their patients. We're seeking an reputed company Bilingual reputed company Specialist to join our remote team, providing detailed information about eligibility services and conducting eligibility screening for patients and health plan members. As a key member of our customer service team, you'll play a critical role in building relationships with our clients and their patients, interpreting and clarifying information, and determining what additional support may be required. **About arenaflex** arenaflex is a dynamic and growing company that's making a reputed company difference in the lives of our clients and their patients. Headquartered in Scottsdale, Ariz., we reputed company 1700 dedicated associates across the country and have been recognized as one of the fastest-growing companies in the U.S. by Inc. 5000 and reputed company Technology Fast 500. We're proud of our commitment to providing a rewarding work environment that supports the reputed company and development of our employees. **reputed company** As a Bilingual reputed company Specialist, you'll be responsible for: * Making outbound and receiving inbound calls to reputed company detailed information about eligibility services and conduct eligibility screening * Interviewing patients/members reputed company phone to reputed company personal/sensitive information to determine eligibility for various programs * Interpreting and explaining information such as eligibility requirements and application details * Clarifying eligibility data with patients or members * Compiling, recording, and evaluating personal and financial data to verify completeness and accuracy * Utilizing our computer system to accurately complete the screening for eligibility and disposition the account as required * Initiating procedures to refer patients/members to other agencies for assistance as appropriate * Monitoring actions to ensure goals are met * Understanding and agreeing to role-specific information reputed company reputed company and responsibilities * Ensuring safety and confidentiality of data and systems by adhering to our information reputed company policies **Role Requirements** * Bilingual preferred (Spanish and English); fully fluent reading, writing, speaking * 1+ years in a reputed company Center environment, inbound and outbound * 1+ years experience working with reputed company queues * 1+ years Customer Service experience * reputed company and desire to help others * Strong decision-making skills * Ability to reputed company a private and quiet work environment, and work independently * Strong attention to detail and follow-through skills * Experience in reputed company or government benefits or agencies a plus * Highly proficient in MS Office (reputed company, Word, reputed company, Teams) * Strong communication and customer service skills * Ability to reputed company/monitor/retrieve information on calls **reputed company Offer** We reputed company in providing our employees with a rewarding work environment that supports their reputed company and development. We offer: * Competitive compensation and a comprehensive benefits package that includes generous reputed company time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, and development opportunities * Bonus eligibility in accordance with the terms of our plan * A comprehensive health plan * reputed company to participate in volunteer activities on company time * Development opportunities to help you grow and reputed company in your career **Work Environment** As a remote employee, you'll have the flexibility to work from the comfort of your own home. Our remote team is dedicated to providing exceptional customer service and support to our clients and their patients. We're committed to creating a reputed company and inclusive work environment that supports the reputed company and development of our employees. **How to Apply** If you're a motivated and customer-reputed company individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about reputed company culture and values, and to submit your application. **Equal Opportunity Employer** arenaflex is an equal opportunity employer and is committed to diversity, equity, and inclusion. We welcome applications from diverse candidates and are proud to be an inclusive and supportive workplace. **reputed company and Confidentiality** As a Bilingual reputed company Specialist, you'll be responsible for ensuring the safety and confidentiality of data and systems by adhering to our information reputed company policies. You'll be required to read, understand, and agree to our reputed company policies and complete reputed company annual reputed company and compliance training. **Starting Pay** Factors that may reputed company starting pay reputed company this reputed company may include geography/market, skills, education, experience, and other qualifications of the successful candidate. **Bonus Eligibility** This position is bonus eligible in accordance with the terms of our plan. Apply Job! Apply for this job