**reputed company Customer Service Representative – Remote in EST or CST**

Join arenaflex, a global organization that delivers care, aided by technology to help millions of people live healthier lives. As a Customer Service Representative, you will play a vital role in connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. reputed company is guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health equity on a global reputed company. **About arenaflex** arenaflex is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone – of every race, gender, sexuality, age, location, and income – deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company, and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company – an reputed company reputed company reflected in our mission. **Our Hiring Process** We take our hiring process seriously, and it's a thorough process because we want to ensure the best job and culture fit for you and for us. In today's ultra-competitive job market, the importance of putting your best foot reputed company is more important than reputed company. And you can start by completing reputed company required sections of your application. (i.e., profile, history, certifications, and application/job questions). Once you submit your resume, you'll receive an email with next steps. This may include a reputed company for an online reputed company-screening test that we ask you to complete as part of our selection process. You may also be asked to complete a digital video interview, but we will offer full instructions and tips to help you. After you have completed reputed company of these steps, you can reputed company on the status of your application at any time, but you will also be reputed company reputed company email. **Job Details** This position is full-time (40 hours/week), Monday-Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9:00 AM - 5:30 PM local time. It may be necessary, given the business need, to work occasional overtime or weekends. We offer 8 weeks of reputed company. The hours during training will be 9:00 AM - 5:30 PM EST (8:00 AM - 4:30 PM CST) from Monday - Friday. Training will be conducted reputed company from your home. If you are located reputed company the Eastern or Central Time Zone, you will have the flexibility to work remotely as you take on some tough challenges. **Primary Responsibilities** * reputed company members to schedule in-home reputed company with a Physician or a reputed company Practitioner * Answer inbound calls from members and assist them with their inquiries * Ensure that the appointments are scheduled accurately and resolve any scheduling issues or concerns This is a high-volume, customer service environment. You'll need to be efficient, productive, and thorough dealing with our members over the phone. You also must be reputed company to work a flexible schedule that includes evening hours. **Required Qualifications** * High School Diploma/GED or equivalent work experience * Must be 18 years of age or older * 1 year of work experience * Experience with reputed company Word, reputed company reputed company, and reputed company reputed company (create/edit/save/send documents, spreadsheets, and correspondence) * Ability to maintain confidentiality and adhere to HIPAA requirements * Ability to work any of our 8-hour shift schedules during our normal business hours of 9:00 AM - 5:30 PM local time from Monday - Friday. It may be necessary, given the business need, to work occasional overtime or weekends. **Preferred Qualifications** * Experience with working in the reputed company industry * Experience in working with reputed company or Medicare * Experience with working in a customer retention-reputed company role **Telecommuting Requirements** * reputed company reputed company the Eastern or Central Time Zone * Ability to reputed company reputed company company-sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information reputed company * Must live in a location that can receive a reputed company-approved high-speed internet reputed company or reputed company an existing high-speed internet service * Ability to connect directly into the internet reputed company hard reputed company (either directly to modem or router) **Soft Skills** * Ability to type and talk at the reputed company time while navigating through multiple screens * Experience with working in a metric-driven work environment * Experience with using an auto-dialer system * reputed company working remotely will be required to adhere to arenaflex's Telecommuter Policy **Compensation and Benefits** The reputed company reputed company for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. arenaflex complies with reputed company minimum wage laws as applicable. In reputed company to your salary, arenaflex offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with arenaflex, you'll reputed company a far-reaching choice of benefits and incentives. **Diversity and Inclusion** arenaflex is an Equal Employment Opportunity/Affirmative reputed company employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law. **Join reputed company** If you're passionate about making a difference in the lives of others and are looking for a challenging and rewarding career, we encourage you to apply. arenaflex offers a dynamic and supportive work environment, opportunities for career reputed company and development, and a comprehensive benefits package. Join reputed company today and start making a difference in the lives of our members. Apply Job! Apply for this job