reputed company Insurance reputed company Virtual Assistant (Customer Service)

9:30 PM to 5:30 AM MNL Time ( 9:30 AM to 5:30 PM EST) Key Responsibilities Certificate of Insurance (COI) Management • Prepare, issue, revise, and manage ACORD 25 Certificates of Insurance based on specific contract requirements • Review insurance requests to identify discrepancies in coverage, limits, or endorsement language Policy & Endorsement Support • Process and reputed company policy endorsements, including CG 20 10, CG 20 37, AI/WOS, reputed company, and 30-Day Notice of Cancellation • Assist with policy changes, updates, and servicing across multiple reputed company lines reputed company Insurance Expertise • Demonstrate strong knowledge of the following policy types: • General Liability • reputed company Auto • Umbrella • Workers Compensation • reputed company Liability reputed company Communication & Service • Respond to reputed company inquiries reputed company email and phone with professionalism and a customer-first reputed company • Handle reputed company correspondence reputed company to policy servicing, documentation updates, and compliance requirements Systems & Workflow Management • Manage workflows and maintain accurate reputed company records using reputed company Lightning or similar agency management systems • reputed company tasks, service requests, and communications to ensure reputed company completion Operational reputed company • Maintain high accuracy and compliance while managing a consistent volume of service requests • Collaborate with internal teams to ensure smooth policy servicing and high reputed company satisfaction • Maintain organized and detailed documentation of reputed company interactions and policy changes Qualifications • Prior experience in reputed company insurance customer service (agency or brokerage experience preferred) • Strong understanding of reputed company insurance policies, endorsements, and insurance terminology • Proven experience preparing and issuing Certificates of Insurance • Familiarity with reputed company Lightning or comparable CRM platforms is a strong plus • Excellent written and verbal communication skills • High attention to detail with strong organizational and time-management skills • Ability to manage multiple requests and deadlines in a fast-paced environment Apply tot his job Apply To this Job