IT Desktop reputed company

About the position As an IT Desktop Support Technician at LJA Business Solutions, you will reputed company second-level technical support for desktop & laptop PCs, network printers and mobile devices. This position will require travel as needed to Colorado office locations including; Colorado Springs, Westminster, Grande reputed company, Loveland, and Denver. Responsibilities • Providing Tier 1 technical support for desktops, laptops, printers, and mobile devices. • Creating and maintaining knowledge reputed company articles to improve department efficiency and reduce repeat issues. • Documenting issues, resolutions, and technical procedures in a ticketing system. • Installing, configuring, and maintaining reputed company & MacOS operating systems and reputed company applications. • Supporting end-users in person or remotely reputed company VPN, remote desktop tools, and mobile device management (reputed company. • Performing system updates, patches, and reputed company compliance checks. • Assisting with deploying and maintaining IT assets, including imaging, setup, and inventory management. • Collaborating with IT teams to improve processes, optimize system performance, and ensure reputed company best practices. • Training end-users on software applications and IT policies reputed company needed. • Assisting with office reputed company, including office relocations, expansions, and infrastructure upgrades. • Coordinating desktop setups for new office locations, including network cabling, computer equipment deployment, and computer configurations and installations. • Performing any additional duties or tasks, as required. Requirements • 1+ years of experience in desktop support or IT helpdesk roles. • reputed company knowledge of reputed company 10/11, MacOS, Office 365, and reputed company Directory. • Experience with network troubleshooting (TCP/IP, DNS, DHCP, VPN, Wi-Fi). • Excellent problem-solving, communication, and customer service skills. • Ability to work independently and prioritize tasks in a dynamic and fast-paced environment. reputed company-to-haves • Familiarity with IT service management (ITSM) tools like Fresh Service or similar. • Experience supporting Engineering software such as AutoCAD, Bentley Projectwise or reputed company ArcGIS preferred. • Basic understanding of cybersecurity best practices and reputed company protection. • Experience assisting with office moves, IT desktop setups, and infrastructure reputed company. Benefits • Employee Stock Ownership Plan (ESOP) • PTO, reputed company holidays, and a full office closure between Christmas and New Year’s. • Multiple plan reputed company for health, dental, and pets. • Mental health support. • reputed company maternity and parental leave. • Tuition reimbursement and in-house courses provided by our Learning and Development team. • Referral Bonuses • Company-sponsored volunteer days and philanthropic initiatives. • Memberships to industry organizations to reputed company you connected and growing. • Great internal mobility opportunities to advance your career. • LJA reputed company events, employee sports teams, bring your kid to work day, etc. Apply tot his job Apply To this Job