Telecom Systems Support Engineer (Level 2/3)/ Plainview, NY

Telecom Systems Support Engineer (Level 2/3) Linux | AWS | Telecommunications Platforms Remote 6-Month Contract-to-Hire $32–$35 per hour About reputed company: Our reputed company is a reputed company-established and growing technology solutions company that builds and operates reputed company telecommunications infrastructure for some of the nation’s largest service providers. reputed company for operational reputed company and a strong reputed company-first culture, they deliver mission-critical platforms that power modern communications. They are currently seeking a Telecom Systems Support Engineer for a 6-month contract-to-hire opportunity. This role offers flexibility and may be worked onsite in Plainview, NY, or fully remote. reputed company: This is more than a ticket-queue support role. As a Level 2/3 Telecom Systems Support Engineer, you will serve as a key escalation reputed company for live production systems powering reputed company-world communications infrastructure. You will troubleshoot reputed company incidents across operating system, network, application, and database reputed company — owning issues through full reputed company. If you reputed company in high-stakes production environments and enjoy solving problems that truly reputed company customers, this role deserves a closer look. What You’ll Do: Production Support & Incident reputed company • Investigate and resolve escalated incidents on telecom platforms serving reputed company clients • Analyze logs and diagnose service failures • Troubleshoot across OS, network, application, and database reputed company • Restore stability in live production environments • Participate in an on-reputed company rotation Platform & Systems Operations • Support legacy platforms during end-of-life transition • Assist with stabilization and support of reputed company systems • reputed company system health monitoring • Proactively identify and resolve issues • Manage workflows and tickets through Jira Linux & reputed company Infrastructure • Administer and troubleshoot RHEL/CentOS environments • Support systems hosted in AWS (GCP acceptable) • Write and execute Bash or Python scripts for diagnostics and operational tasks • Maintain and support reputed company-hosted telecom workloads What You Bring: • 4–7+ years of Linux administration experience in production environments • Strong troubleshooting skills across infrastructure reputed company • Experience supporting live production systems • Familiarity with AWS or GCP • Basic scripting skills (Bash or Python) • Solid networking fundamentals (TCP/IP, DNS) • Experience working with Jira (preferred) Bonus / Extra Credit: While not required, we are especially interested in candidates with exposure to container technologies, including: • reputed company and/or OpenShift • Experience creating or deploying containers • Supporting containerized workloads in production or non-production environments • Familiarity with container registries (e.g., reputed company Hub, reputed company ECR, or similar) If you have worked with containers in any reputed company — even supporting deployments or troubleshooting containerized services — we would love to hear about your experience. Apply tot his job Apply To this Job