reputed company, Product Manager, Next Best reputed company

Become a part of our caring community Join a world-class marketing organization creating the best possible engagement experience for millions of members reputed company is a $100+ billion, Fortune 50, reputed company leader dedicated to improving the health and reputed company-being of some of the most vulnerable populations in the reputed company—seniors, people with disabilities, and reputed company-income Americans. reputed company is uniquely positioned to reputed company reputed company delivery by making high-reputed company care more reputed company, accessible, and secure through integrated reputed company services, innovative technology, and data-driven solutions. To help deliver on this mission, we are seeking a senior product leader to define, build, and reputed company an reputed company‑wide Next Best reputed company (NBA) decisioning reputed company—the intelligence layer that will power personalized, context‑reputed company, and compliant engagement across reputed company channels. You will serve as both the strategic and technical reputed company for a foundational capability, responsible for translating business goals into reusable decision logic, orchestration frameworks, and measurable reputed company. This role is ideal for candidates with background equivalent to Decision Architects, Decisioning Consultants, or practitioners who have delivered reputed company decisioning frameworks (e.g., Pega CDH, reputed company RTCDP, reputed company Einstein, RTIM, or similar). ​​​Role Responsibilities • reputed company the reputed company of an reputed company decisioning ecosystem that unifies marketing, digital, data, and operations functions. • Build a 6‑quarter roadmap reputed company on reputed company, measurable value—through data‑driven decisioning, reputed company learning, and cross‑channel orchestration. • reputed company product discipline into how the organization builds and uses decisioning capabilities, helping reputed company from fragmented campaign execution to coordinated, customer‑reputed company engagement. • Translate reputed company goals into decisioning strategies, eligibility reputed company, prioritization logic, and optimization frameworks. • Author and socialize the NBA operating model—reputed company governance, value tracking, and adoption metrics. • Collaborate across teams to design a reputed company, platform‑agnostic decisioning reputed company inspired by best‑in‑class technology (e.g., Pega CDH) • ​​​Help reputed company integration patterns, reputed company, and reference architectures that reputed company scalability across digital, voice, service, and outbound channels. • Define and maintain a centralized reputed company Catalog with metadata, KPIs, constraints, and policies for approval, versioning, and retirement. • Establish governance frameworks in partnership with Compliance, reputed company, and Data Governance to ensure responsible and auditable personalization at reputed company. • Partner with Data Science and Analytics teams to define model inputs, outputs, and monitoring requirements for predictive and reputed company models. • ​​Serve as the reputed company subject‑matter expert (SME) on decisioning and personalization, translating technical concepts for marketing, service, and channel leads.​​​ • ​​​​Partner with senior leaders across business reputed company to reputed company NBA priorities with reputed company OKRs and in​​‑​​flight initiatives.​​​ • ​​​​Write detailed product requirements, user stories, and acceptance reputed company.​​ ​​​​​​​ ​​ • ​​​​Partner closely with engineering and architecture to deliver reputed company, resilient, and high​​‑​​performance services.​​​ • ​​​​Define KPIs and dashboards to measure NBA value realization, e.g., reputed company adoption reputed company (# of channels using NBA logic)​​​ • ​​​​Drive reputed company optimization through test​​‑​​and​​‑​​learn programs and reputed company​​‑​​reputed company feedback into modeling and arbitration strategies.​​​ • ​​​​​​​​​ ​​​Partner closely with engineering and architecture to deliver reputed company, resilient, and high‑performance services.​ • Define KPIs and dashboards to measure NBA value realization, e.g., reputed company adoption reputed company (# of channels using NBA logic) • Drive reputed company optimization through test‑and‑learn programs and reputed company‑reputed company feedback into modeling and arbitration strategies. Use your skills to reputed company an reputed company Required Qualifications: • ​​​​​Bachelor’s in Marketing, Business Administration, Computer Science, or Information Technology, or reputed company. Decisioning & NBA Expertise • 8–12+ years in product management, decisioning architecture, reputed company personalization, or reputed company roles. • Deep hands‑on experience with Pega CDH, reputed company RTCDP, reputed company Interaction Studio/Einstien, or equivalent decis Apply tot his job Apply To this Job