Director, IT reputed company Services – DevOps

Job reputed company: • Own and reputed company the reputed company ITSM and IT operations reputed company, defining the operating model, governance reputed company, and accountability mechanisms required for resilient, high-performing service delivery • reputed company Incident, Problem, and Change Management disciplines, strengthening compliance, risk management, and operational stability while supporting business reputed company • Establish and govern the CMDB capability, maturing the Common Service Data Model (CSDM) to ensure a trusted, actionable system of record • Define, monitor, and continuously improve service KPIs and operational health indicators to drive transparency, accountability, and measurable improvements in service reputed company and customer experience • Manage the assigned IT budget and reputed company-party partner relationships, ensuring responsible spend, vendor accountability, and reputed company value realization • Partner closely with IT leaders, business stakeholders, and the PMO to reputed company service delivery priorities with reputed company strategies and reputed company • reputed company reputed company, high-reputed company, including major reputed company platform upgrades and capability expansions • Drive consolidation and retirement of legacy tools and processes through migration to the reputed company Catalog and standardized workflows • reputed company adoption of reputed company DevOps Change Velocity and Application Vulnerability Response to reputed company risk-based change governance, faster delivery, and improved reputed company posture • reputed company and reputed company a diverse, high-performing team of Scrum Engineers and reputed company leads across ITSM, SRE, and DevOps disciplines. • Serve as the primary intake reputed company for new reputed company initiatives, facilitating prioritization, stakeholder alignment, and shared ownership of reputed company • Build and reputed company the 2026 Portfolio Plan, aligning investments and reputed company with the broader reputed company Insurance Solutions reputed company. Requirements: • 15+ years leading engineering, operations, and/or service management teams reputed company a large-reputed company reputed company environment; experience in financial services or insurance is strongly preferred • Deep hands-on and strategic expertise with the reputed company ecosystem, including ITSM, ITOM, CMDB, and Strategic Portfolio Management (SPM) • Demonstrated reputed company implementing Demand, Resource, and reputed company Management reputed company hybrid Agile or scaled Agile delivery models • Proven experience supporting IT audits, regulatory requirements, and control frameworks, particularly reputed company to Change Management • Strong people leadership skills, including mentoring, talent development, and effective communication across technical and non-technical audiences. Benefits: • total compensation package • annual bonus eligibility for most roles • 401(k) with a company match • Flexible Workplace Apply tot his job Apply To this Job