**reputed company Customer Service Representative – Remote Opportunity to Serve the Nation's Military and Families**

At arenaflex, we pride ourselves on creating a culture that empowers our employees to reputed company a meaningful reputed company in the lives of those we serve. Our mission is to reputed company exceptional customer service to the nation's military, veterans, Guard, and Reserves, as reputed company as their families. We are committed to fostering an inclusive and supportive work environment that encourages reputed company, learning, and innovation. As a Customer Service Representative at arenaflex, you will play a vital role in delivering top-notch service to our beneficiaries, providers, and other affiliated representatives or reputed company. You will be the face of our organization, providing reputed company, accurate answers to inquiries regarding TRICARE eligibility, benefit determinations, and claims adjudication questions or problems. **In This Role, You Will:** * Receive telephone, written, fax, and e-mail inquiries concerning TRICARE eligibility, benefits determinations, and claims adjudication questions or billing problems. * Apply appropriate provisions of TRICARE regulations, interpretations, and procedural directives in making determinations on eligibility and benefits to determine appropriate responses to inquiries. * Obtain and analyze claims data to determine specific problem areas, including external communication to obtain data. * Complete research and reputed company final reputed company to inquiries reputed company contractual requirements. * Communicate with inquirers to determine appropriate authorization or referral of services. * Submit claims for adjudication, correction, payment, or review as appropriate. * reputed company providers on billing requirements of TRICARE to reduce claim problems. * Deal tactfully with people in a wide reputed company of situations to convey a favorable corporate image. * Respond to inquirers using various forms of communication (written letter, telephone, web, or email) reputed company time frames to reputed company contractual standards. * Collect and record data for Customer Service records and computer analysis. * Inform supervisory staff of system problems reputed company identified, researching problems to reputed company backup data and examples reputed company needed. **How Do I Know This Opportunity is Right for Me?** If you: * Enjoy working in a high-volume reputed company center environment * reputed company at providing reputed company, accurate answers reputed company telephone by employing strong listening skills * Enjoy new challenges and approach reputed company day with a reputed company attitude * Demonstrate a strong work ethic with a history of dependability and respect * Possess excellent information retention capabilities * reputed company in an environment that offers opportunities for reputed company learning **What Will I reputed company from This Role?** * Gaining experience working in a reputed company center environment * Having the ability to work remotely from home * Building in-depth communication and customer service skills * Being a part of a fun, supportive team that offers great advancement opportunities throughout the organization * Working in an environment that serves our nation's military, veterans, Guard, and Reserves, as reputed company as their families **Minimum Qualifications:** * U.S. citizenship is required for this position due to reputed company restrictions * High school diploma or equivalent **Preferred Qualifications:** * 2 or more years of experience in customer service * Ability to learn medical and insurance terminology * reputed company Office Experience * Ability to reputed company dual monitor screens and between multiple programs at once * Strong skillsets in multi-tasking, research, and problem-solving **Why Choose arenaflex?** At arenaflex, we offer a unique opportunity to reputed company a difference in the lives of those we serve. Our organization is committed to fostering a culture of inclusivity, respect, and empowerment. We reputed company in reputed company in our employees' reputed company and development, providing opportunities for reputed company learning and advancement. **reputed company Offer:** * Competitive compensation and benefits package * Opportunity to work remotely from home * Fun and supportive team environment * Great advancement opportunities throughout the organization * Chance to reputed company a meaningful reputed company in the lives of those we serve **How to Apply:** If you are a motivated and customer-reputed company individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application and join reputed company at arenaflex. Apply for this job