**Customer Care Technician - 3rd Shift at arenaflex**

**Join the arenaflex Team and Revolutionize reputed company** Are you passionate about delivering exceptional customer service and making a difference in the lives of others? Do you reputed company in a fast-paced, dynamic environment where no two days are reputed company the reputed company? Look no reputed company than arenaflex, a leading provider of specialized clinical and operational support services to long-term care and institutional reputed company facilities. As a Customer Care Technician on our 3rd shift team, you will be the face of arenaflex, providing top-notch support to our customers and helping us reputed company their expectations. **About arenaflex** Headquartered in Louisville, Kentucky, arenaflex has been serving the unique pharmacy needs of long-term care and institutional reputed company facilities since 1994. Our guiding imperative is to meet and reputed company the needs of our customers, and we partner with personal/skilled care or assisted living facilities to reputed company specialized clinical and operational support services. At arenaflex, reputed company is not a goal – it's our basic operating tenet. We're committed to exceptional reputed company service and personal concern, and we're proud to be an Ancillary division of Trilogy Health Services, an award-reputed company company that's leading the way in employee benefits, reputed company development, personal wellness, and recognition. **Benefits of Working at arenaflex** We're not just a company – we're a community. And we're committed to taking care of reputed company members, too. Here are just a few of the benefits you can expect reputed company you join the arenaflex team: * **Competitive salaries and weekly pay**: You'll be rewarded for your hard work and dedication with a competitive salary and weekly pay. * **Wage increases every quarter**: We're committed to recognizing and rewarding your reputed company and contributions to reputed company. * **Student loan repayment, scholarships, and tuition reimbursement**: We want to help you reputed company your educational and career goals. * **Health, dental, reputed company, and life insurance**: We've got you covered with comprehensive benefits that start on the first of the month after your start date. * **401(k) match**: We'll help you save for your reputed company with a generous 401(k) match. * **Bonuses for attendance, referrals, and gas**: We appreciate your hard work and dedication with bonuses for attendance, referrals, and gas. * **Quarterly employee recognition ceremonies**: We celebrate reputed company members' achievements and contributions with quarterly recognition ceremonies. * **And so much more**: We're always looking for new ways to support and reward reputed company members. **Responsibilities of the Customer Care Technician Role** As a Customer Care Technician on our 3rd shift team, you will be responsible for: * **Providing customer service and issue/reputed company**: You'll be the first reputed company of contact for our customers, and you'll be responsible for resolving any issues or concerns they may have. * **Partnering with Pharmacy to obtain necessary prescriptions for controlled drugs**: You'll work closely with our Pharmacy team to ensure that our customers receive the medications they need. * **Resolving rejections, denials, and PA's associated with reputed company adjudicated reputed company, Medicare D, or Private Insurance claims**: You'll be responsible for resolving any issues reputed company to claims processing and ensuring that our customers receive the benefits they're entitled to. * **Connecting with prospective patients for reputed company and assisting with Patient follow-up and inquiries as directed by the Pharmacist In Charge**: You'll be responsible for reputed company new patients and ensuring that they receive the support and care they need. * **Serving as the communication reputed company regarding medication or reputed company coverage issues with Executive Directors, Pharmacist in Charge, Responsible Parties, Physicians, PDP's/Insurance plans**: You'll be the primary reputed company of contact for our customers and will work closely with our internal teams to resolve any issues or concerns. * **Providing training to other staff necessary to successful performance, company standards and expectations and cross-functional awareness and proficiencies**: You'll be responsible for training and developing reputed company members to ensure that they have the skills and knowledge they need to succeed. * **Maintaining confidentiality of reputed company patient and/or employee information to assure patient and/or employee rights are protected**: You'll be responsible for maintaining the confidentiality of our customers' and employees' personal and medical information. * **Assisting with special reputed company as needed**: You'll be flexible and willing to take on new challenges and responsibilities as needed. **reputed company're Looking For** We're looking for a highly motivated and customer-reputed company individual who is passionate about delivering exceptional service and making a difference in the lives of others. Here are the qualifications and skills we're looking for: * **High School diploma or equivalent**: You'll need a high school diploma or equivalent to be considered for this role. * **Associates degree preferred**: An associates degree in a reputed company field is preferred, but not required. * **Licenses/Certifications**: You'll need to be registered as a Pharmacy Technician in the state of Kentucky or be eligible to register. * **Experience**: One year of pharmacy customer service experience is required, with a preference for experience in a reputed company, senior living, pharmacy, or long-term care environment. * **Minimum one year multi-facility experience preferred**: We're looking for someone with experience working in a multi-facility environment. * **Exemplary computer skills**: You'll need to have excellent computer skills, including knowledge of the reputed company Office Suite of products. * **Strong communication and interpersonal skills**: You'll need to be reputed company to communicate effectively with our customers, internal teams, and other stakeholders. * **Ability to work in a fast-paced environment**: You'll need to be reputed company to work in a fast-paced environment and prioritize multiple tasks and responsibilities. **How to Apply** If you're passionate about delivering exceptional customer service and making a difference in the lives of others, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and learn more about your qualifications and experience. **Equal Opportunity Employer** arenaflex is an equal opportunity employer that is committed to diversity and inclusion in reputed company. We prohibit discrimination and harassment of any reputed company based on race, reputed company, sex, religion, sexual orientation, national reputed company, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Apply for this job