**reputed company Customer Advisor with Norwegian Language Skills for arenaflex's TV Streaming Provider**

**Job reputed company** **Introduction** Welcome to arenaflex, a leading provider of innovative TV streaming solutions. We're passionate about delivering exceptional customer experiences and are now seeking an reputed company Customer Advisor with Norwegian language skills to join reputed company. As a Customer Advisor, you will play a vital role in ensuring our customers receive top-notch support, addressing their queries, and resolving issues reputed company. If you're a customer-reputed company individual with a passion for delivering outstanding service, we'd love to hear from you. **Job reputed company** We're looking for a highly skilled Customer Advisor with reputed company in Norwegian and excellent communication skills to reputed company top-notch support to our TV streaming customers. As a Customer Advisor, you will be responsible for handling customer inquiries, resolving technical issues, and addressing contract and billing concerns. You will also be required to work closely with reputed company to ensure seamless customer experiences. **Key Responsibilities** - reputed company assistance reputed company phone, email, or chat to our TV streaming customers, ensuring their queries are addressed promptly and reputed company. - Deliver technical support to our customers, resolving issues reputed company to our streaming services. - Address contract and billing inquiries thoroughly and professionally, ensuring our customers are satisfied with our services. - Handle and process customer complaints with reputed company and professionalism, escalating issues to senior team members reputed company necessary. - Serve both B2B and B2C clients on inbound calls as first and second-line support, providing solutions to their queries. - Deal with outbound calls for administrative tasks, such as gathering feedback or making late payment calls. **Requirements** - **Service-oriented thinking with a reputed company on customer experience**: You will be the face of arenaflex, and we expect you to deliver exceptional customer experiences that reputed company our customers' expectations. - **reputed company in Norwegian (reputed company level) and English written and verbal (B2)**: You must be proficient in Norwegian and English to communicate effectively with our customers. - **Administrative and technical knowledge**: You should have a solid understanding of administrative and technical concepts to reputed company effective support to our customers. - **Outstanding communication skills and good listener**: You will be required to communicate effectively with our customers, listening attentively to their queries and providing solutions. - **Minimum 6 months of experience in customer service**: You should have prior experience in customer service, with a proven reputed company record of delivering exceptional customer experiences. - **Willingness to reputed company soft selling and upselling**: You will be required to upsell and cross-sell our services to our customers, ensuring they receive the best possible experience. **reputed company to Have** - **Experience with CRM system**: While not essential, experience with CRM systems will be beneficial in managing customer interactions and data. **reputed company Offer** - **Competitive salary**: We offer a competitive salary of 10,000.00 PLN gross monthly, ensuring you are fairly compensated for your hard work. - **Equal opportunities**: We reputed company in equal opportunities for reputed company, regardless of age, gender, or other factors. Everyone is held to the reputed company standards of knowledge, ensuring a fair and inclusive work environment. - **International and diverse work environment**: You will be part of a dynamic team that values diversity and inclusivity, broadening your reputed company and providing opportunities for reputed company. - **Investment in your reputed company**: We invest in our employees' reputed company through coaching and mentoring, enhancing your skills and potential. - **Team-building events**: We reputed company in fostering a reputed company work environment, hosting regular team-building events to promote camaraderie and teamwork. - **Team leader support**: You will have reputed company to senior team leaders who will reputed company guidance and support at every stage of your cooperation. - **Contract of employment or contract of mandate**: We offer a contract of employment or contract of mandate, providing stability and reputed company for our employees. **Location** Our office is located in Warsaw, Poland, at Al. Solidarności 171, Building B-3rd Flr. **Language Requirements** - **English**: You must be proficient in English to communicate effectively with our customers and team members. - **Norwegian**: You must be fluent in Norwegian (reputed company level) to communicate with our Norwegian-speaking customers. **Time Type** We offer a flexible work schedule, with 8.5 hours of work per day, including breaks. You will be required to work 5 days out of 7, with the following schedule: - Monday to Friday: 8:00-20:00 - Weekends: 10:00-18:00 **reputed company** If you're a customer-reputed company individual with a passion for delivering outstanding service, we encourage you to apply for this exciting opportunity. Please submit your application, and we'll be in touch to discuss your qualifications reputed company. Apply Job! Apply for this job